Brian Stansell Email & Phone Number
Manager Retention Operations @ Optimum
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Brian Stansell Location
- Tyler, TX, US
Brian Stansell Work
- Manager Retention Operations @ (July 2024 - Present)
- Call Center Manager @ (March 2021 - October 2023)
- Assistant Operations Manager @ (December 2020 - March 2021)
- Assistant Operations Manager @ (September 2019 - December 2020)
- Unit Manager @ (October 2017 - September 2019)
- Billing and Tech Support Manager @ (April 2013 - September 2016)
- Sales and Retention Manager @ (October 2012 - April 2013)
- Director of Site Management @ (January 2002 - December 2010)
Brian Stansell Education
- Texas Tech University 1992-1995
Brian Stansell Skills
- Performance Management
- Leadership Development
- Business Metrics
- Service Center Operations
- Contact Center Operations
- Call Center
- Call Centers
- Workforce Management
- Telecommunications
- Customer Satisfaction
- Customer Experience
- Customer Retention
- Telephony
- VoIP
- Vendor Management
- Process Improvement
- Broadband
- Wireless
- Team Leadership
- Operations Management
- Team Building
- Troubleshooting
- Managed Services
- CRM
- Direct Sales
- Outsourcing
- Avaya
- Unified Communications
- Call Center Development
- T1
- Service Delivery
- Salesforce.com
- Account Management
- Contact Centers
- Wireless Technologies
- Business Process Improvement
- Voice over IP (VoIP)
Brian Stansell Summary
- Brian Stansell, based in Tyler, TX, US, is currently a Manager Retention Operations at Optimum. Brian Stansell brings experience from previous roles at Vervent Card and Total Card, Inc. Brian Stansell holds a 1992 - 1995 Texas Tech University. With a robust skill set that includes Performance Management, Leadership Development, Business Metrics, Service Center Operations, Contact Center Operations and more. Brian Stansell has 4 emails and 2 mobile phone numbers on RocketReach.
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