2019 -
2026 Senior Manager, Service and Delivery @
2017 -
2019 IT Event Support, Team Lead @
2017 -
2017 Technical Support Specialist @
2015 -
2017 Director, Client Support and Training @ Team Leads
2009 -
2015 Team Lead Internal Support and Operations @
2007 -
2008 Commercial Support Supervisor @
2006 -
2007 Residential and Commercial Trainer @
Brian Sorensen Education
Sheridan College
Brian Sorensen Skills
Quality Assurance
Cross-functional Team Leadership
ITIL v3 Foundations Certified
Microsoft Office
Windows
Android
Blackberry Enterprise Server
Blackberry
Project Management
Food Service
Software Documentation
Training
System Administration
Technical Support
Troubleshooting
Customer Satisfaction
Team Leadership
SharePoint
Call Centers
Coaching
Windows 7
SAP
Time Management
Active Directory
Computer Hardware
Leadership
Vendor Management
Customer Service
Process Improvement
Cross Functional Team Leadership
Zendesk
Brian Sorensen Summary
Brian Sorensen, based in Burlington, ON, CA, is currently a Director, End User Technology at Cineplex. Brian Sorensen brings experience from previous roles at MLSE (Maple Leaf Sports & Entertainment Partnership), Mico Systems Inc and Team Leads. Brian Sorensen holds a Sheridan College. With a robust skill set that includes Quality Assurance, Cross-functional Team Leadership, ITIL v3 Foundations Certified, Microsoft Office, Windows and more. Brian Sorensen has 1 emails and 1 mobile phone numbers on RocketReach.
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