Brian Sokol Email & Phone Number

IT Service Tools and Platform Manager @ Arrow Electronics

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Brian Sokol Location

Hardy, VA, US

Brian Sokol Work

2025 -now IT Service Tools and Platform Manager @
2022 -2025 Service Management Lead Advisor @
2016 -2022 Service Management and Operations Leader @ IQVIA
2015 -2016 Global Service Desk Manager @
2011 -2015 Service Manager @
1999 -2011 Senior Manager of Service Desk and Desktop Services @

Brian Sokol Education

Villanova University

Brian Sokol Skills

Networking
Process Improvement
Service Delivery
System Administration
Technical Support
Servers
SharePoint
Vendor Management
CRM
Service Management
Desktop Support Management
Managed Services
Remedy Ticketing System
Troubleshooting
Management
Enterprise Software
SDLC
IT Strategy
IT Management
IT Service Management
Project Management
Change Management
Disaster Recovery
Infrastructure
Leadership
Information Technology
Outsourcing
ITIL
Business Analysis
Business Intelligence
Cloud Computing
Strategy
Customer Service
Strategic Planning
Service Desk
Desktop Deployment
ITIL v3 Foundations Certified
Microsoft Office
Microsoft Excel
PowerPoint
Social Media
Integration
Professional Services
Business Process Improvement
Training
Security
Windows 7
Incident Management
Team Leadership
Software as a Service (SaaS)
Windows Server
Help Desk Support
Technology Planning
IPTV
SCCM
Small Office
Audio Conferencing
Vendors
Windows
Location
Sales
Customer Retention
Cost
Fortune 500
Procedural
Mentoring
Performance Metrics
Oversight
Production Environment
Adoption
Australia
Sales and Marketing
Service Level Management
Offerings
Increasing Productivity
Windows XP
Customer Support
Desktop Imaging
Canadian
Closure
Infrastructure Planning
Procurement
Gateway
C Level
Design
Rmis
Line of Business
Calls
Desktop Computers
Key Performance Indicators
North America
SMS
Job Descriptions
APAC
Metrics
Composed
Steering
Resolve
Strategic Partnerships
Adobe
Pennsylvania
Financials
Outages
Guidance
Local Area Network
Escalation
System
Business Services
Staff Management
Team Management
Software Solutions
Sage Act
Engineering
Reports
Asset Allocation
Trading Desk
Inventory
Reducing Costs
Testing
Risk Management
Asset Management
Founding
Windows 95
BMC Remedy
Policy
Point of Contact
Sla
Contract Negotiation
Streaming Media
Synopsis
Radio
Abc
Image
Mission Critical
Streamline
Streamlining
American
Research
Emerging Technologies
Reporting
Incident
Global Research
Capital
Microsoft
Disk Encryption
Problem Management
Analysis
Hardware
Print
London
BMC Remedy Ticketing System
Visionary
Jersey
Yahoo
Configurations
Operating Systems
Applications
Technology Change
Software as a Service Saas
Y2k
Client Services
Communication
Schedules
Infrastructure Management
Negotiation
Project Bidding
Advertising
End User Training
Operations
Repository
Symantec
Radio Networks
Cost Transparency
Timelines
Digital Signage
Corporate Standards
Microsoft Project
Remediation
Project
Continuous Process Improvement
Contractual Agreements
New Zealand
Fax
Vendor Relationship Management
Re Engineering
Australian
Unix
Presentations
Responsibility
Internal Audit
Highly Accomplished
Customer Experience
Multimedia
Distribution
International
Purchasing
Portfolio
Switch
Software Installation
Curriculum Design
Microsoft Exchange
Software
Mac
Wealth Management
Software Standards
Strategic Improvement
Telepresence
Wall Street
Canada
India
Asset
Computer Diagnostics
Libraries
Systems Management
Deployed
Treasury
Budgets
Insourcing
Knowledge Management
Risk
Trading
Broad Experience
Hong Kong
Meetings
Summit
Problem Solving
Delivery
EMEA
Deployments
Traders
Automation
Gaps
Software as a Service

Brian Sokol Summary

Brian Sokol, based in Hardy, VA, US, is currently a IT Service Tools and Platform Manager at Arrow Electronics. Brian Sokol brings experience from previous roles at Unisys, IQVIA, JP Morgan Chase, Global Service Management Leader and Morgan Stanley. Brian Sokol holds a Villanova University. With a robust skill set that includes Networking, Process Improvement, Service Delivery, System Administration, Technical Support and more. Brian Sokol has 4 emails and 1 mobile phone numbers on RocketReach.