Brian Short Email & Phone Number
Services Delivery Manager @ Loop1
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Brian Short Location
- Austin, TX, US
Brian Short Work
- 2023 -now Services Delivery Manager @
- 2020 -2023 Director of Service Delivery @
- 2019 -2020 Global Leader, Request Fulfillment and and CX Managed Services @
- 2017 -2020 ITIL SME for ServiceNow Implementation (Cross Functional Project) @
- 2017 -2019 Global Program Lead, Knowledge Management and and CX Managed Services @
- 2015 -2017 Operations Manager, Change Management and and CX Managed Services (CMS) @
- 2013 -2015 Operations Manager, Service Request Management and MACD and and CX Managed Services (CMS) @
- 2011 -2013 Team Lead, Complex Change Engineering and and Cloud and Managed Services (CMS) Business @
- 2005 -2011 Customer Solutions Engineer, Remote Managed Services (RMS) Division @
- 1999 -2005 Customer Engineer @
Brian Short Education
- University of Wisconsin-Madison
Communication Technology (Engineering and Communication)
Brian Short Skills
- Global Leadership
- Revenue Recognition
- Revenue & Profit Growth
- P&L Management
- Customer Engagement
- Project Management
- Program Management
- Team Management
- Team Leadership
- Managed Services
- Customer-focused Service
- Cloud Computing
- Unified Communications
- VoIP
- Voice over IP (VoIP)
- TCP/IP
- Routing
- Data Center
- Change Management
- CCNP Certified
- WAN
- IT Service Management
- Customer Relationship Management (CRM)
- Customer Experience
- Cisco Technologies
- Cisco IOS
- Cisco Call Manager
- Cisco Telepresence
- CCNP Voice Certified
- Leadership
- Cloud
- Software as a Service (SaaS)
- Data Analytics
- Customer Success
- Customer Support
- Management
- Engineering
- Information Technology
- CX
- Business Development
- Team Building
- Employee Training
- Microsoft Office
- Cisco Systems Products
- Switches
- Cisco VoIP
- Telepresence
- Voice Over Ip Voip
- LAN Switching
- Release Engineering
- Routers
- Hardware
- Voice Over Ip
Brian Short Summary
- Brian Short, based in Austin, TX, US, is currently a Services Delivery Manager at Loop1. Brian Short brings experience from previous roles at Loop1 and Cisco. Brian Short holds a Communication Technology in Engineering and Communication @ University of Wisconsin-Madison. With a robust skill set that includes Global Leadership, Revenue Recognition, Revenue & Profit Growth, P&L Management, Customer Engagement and more. Brian Short has 2 emails and 3 mobile phone numbers on RocketReach.
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