2022 -
2025 Lead Specialist, Workforce Systems Administration and Support @
2017 -
2022 Senior Business Operations Analyst @
2014 -
2017 Manager Medicare Call Center, Direct Marketing and Health Enhancement Programs @
2011 -
2014 Supervisor Medicare Call Center @
2008 -
2011 Supervisor Government Call Center @
2008 -
2008 Account Service Unit Technical Coach @
2007 -
2008 Account Service Coordinator @
2006 -
2007 Technical Coach @
2005 -
2006 Customer Service Representative @
2001 -
2005 Retail Store Manager @
Brian Shoop Education
Housatonic Community College 2007
-
2011
Brian Shoop Skills
Customer Service
Microsoft Word
Team Building
Lotus Notes
Microsoft Excel
PowerPoint
Staff Management
Leadership
CMS
Windows
Customer Satisfaction
Process Improvement
Insurance
Management
Time Management
Brian Shoop Summary
Brian Shoop, based in Orange, CT, US, is currently a Lead Business Analyst at Molina Healthcare. Brian Shoop brings experience from previous roles at ConnectiCare. Brian Shoop holds a 2007 - 2011 Housatonic Community College. With a robust skill set that includes Customer Service, Microsoft Word, Team Building, Lotus Notes, Microsoft Excel and more. Brian Shoop has 2 emails and 2 mobile phone numbers on RocketReach.
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