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Brian Shoop Location
Orange, CT, US
Brian Shoop Work
Lead Business Analyst @ (February 2025 - Present)
Lead Specialist, Workforce Systems Administration and Support @ (April 2022 - January 2025)
Senior Business Operations Analyst @ (January 2017 - April 2022)
Manager Medicare Call Center, Direct Marketing and Health Enhancement Programs @ (October 2014 - January 2017)
Supervisor Medicare Call Center @ (March 2011 - October 2014)
Supervisor Government Call Center @ (November 2008 - March 2011)
Account Service Unit Technical Coach @ (May 2008 - November 2008)
Account Service Coordinator @ (August 2007 - May 2008)
Technical Coach @ (November 2006 - August 2007)
Customer Service Representative @ (August 2005 - November 2006)
Retail Store Manager @ (September 2001 - May 2005)
Brian Shoop Education
Housatonic Community College
• A.S. - Business Administration – Customer Service/Marketing (Business Management)
2007-2011
Brian Shoop Skills
Customer Service
Microsoft Word
Team Building
Lotus Notes
Microsoft Excel
PowerPoint
Staff Management
Leadership
CMS
Windows
Customer Satisfaction
Process Improvement
Insurance
Management
Time Management
Brian Shoop Summary
Brian Shoop, based in Orange, CT, US, is currently a Lead Business Analyst at Molina Healthcare. Brian Shoop brings experience from previous roles at ConnectiCare. Brian Shoop holds a 2007 - 2011 • A.S. - Business Administration – Customer Service/Marketing in Business Management @ Housatonic Community College. With a robust skill set that includes Customer Service, Microsoft Word, Team Building, Lotus Notes, Microsoft Excel and more. Brian Shoop has 2 emails and 2 mobile phone numbers on RocketReach.
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