Customer Experience Manager (Motor and Home Insurance) @ (May 2016 - August 2021)
Team Leader (Team Manager) @ (April 2011 - May 2016)
Multiple roles whilst travelling @ (June 2010 - March 2011)
Service Delivery Manager @ (January 2008 - June 2010)
Senior Reservations Administrator @ (May 2007 - January 2008)
Sales Floor Team Leader @ (September 2004 - May 2007)
Brian Scully Skills
AI & Automation
Account Management
Analytical Skills
Back Office Operations
Business Strategy
Business Transformation
Call Centers
Change Management
Change Programmes
Coaching
Communication
Complaint Management
Compliance
Contact Centers
Contract Negotiation
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Data Strategies
Data-driven Decision Making
Digital Transformation
Engaging People
Financial Services
Go-to-Market Strategy
Insurance
KPI Dashboards
Key Performance Indicators
Leadership
Leadership Development
Management
Microsoft Office
Negotiation
Operational Excellence
Operational Strategy
Operations Management
Organizational Development
Outsourcing
People Development
People Management
People Skills
Performance Improvement
Performance Management
Performance Motivation
Platform Development
Process Architecture
Product Strategy
Project Management
Relationship Building
Relationship Management
Sales
Service-Level Agreements (SLA)
Stakeholder Leadership
Strategic Thinking
Systems Design
Talent Management
Team Leadership
Team Management
Brian Scully Summary
Brian Scully, based in United Kingdom, is currently a Head of Product (Group) at TFO. Brian Scully brings experience from previous roles at Brais Studio, Acwyre and BGL Insurance. With a robust skill set that includes AI & Automation, Account Management, Analytical Skills, Back Office Operations, Business Strategy and more. Brian Scully has 1 emails on RocketReach.
Looking for a different Brian Scully?
Find contact details for 700 million professionals.