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Brian Ruiz Location
Houston, TX, US
Brian Ruiz Work
Server and System Administration @ (September 2008 - Present)
Service Support Center - Quality Assurance Project Manager @ (July 2004 - June 2008)
Site Area Desktop Manager @ (December 2003 - August 2004)
Help Desk Team Lead @ (July 2002 - March 2003)
System Consultant @ (January 2002 - July 2002)
Help Desk Team Lead and Business Analyst @ (June 1999 - January 2002)
After Hours Help Desk Team Lead @ (October 1998 - June 1999)
Drilling and Construction I.T. Project Coordinator @ (June 1992 - October 1998)
Brian Ruiz Education
Certification Course
Certification (ITIL Foundation)
2006-2008
Trinity University
BS (Computer Information Systems)
2000-2001
Houston Community College
(Computer Information Systems)
1995-2000
University of Houston-Downtown
(Computer Information Systems)
1996-1998
Brian Ruiz Skills
ITIL
ITIL Process
Quality Improvement
IT Service Management
Incident Management
Troubleshooting
SharePoint
Active Directory
Citrix
Disaster Recovery
IT Management
Service Delivery
Visio
XP
IT Operations
Service Desk
Call Centers
Software Documentation
Information Technology
System Administration
VMware
Team Leadership
Security
Business Units
Vendors
Administration
Field Service
Brian Ruiz Summary
Brian Ruiz, based in Houston, TX, US, is currently a Server and System Administration at Oil & Gas Industry. Brian Ruiz brings experience from previous roles at Getronics, BankOne, El Paso and EnCana. Brian Ruiz holds a 2006 - 2008 Certification in ITIL Foundation @ Certification Course. With a robust skill set that includes ITIL, ITIL Process, Quality Improvement, IT Service Management, Incident Management and more. Brian Ruiz has 2 emails and 5 mobile phone numbers on RocketReach.
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