Brian Phelan Email
Head of Partnerships (BPO) @ Solidroad
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Brian Phelan Location
- County Dublin, Ireland
Brian Phelan Work
- Head of Partnerships (BPO) @ (July 2026 - Present)
- EMEA Revenue Operations Lead @ (May 2025 - April 2026)
- Vendor Manager – BPO and Scaled Sales Operations @ (February 2022 - May 2025)
- Senior Manager Business Operations @ (February 2022 - April 2025)
- Vendor Supply Chain Account Manager (Reseller Operations) @ (September 2017 - March 2022)
- Channel Partner @ (September 2017 - February 2022)
- BPO Program Manager @ Voxpro (November 2016 - October 2017)
- Vendor Manager @ Voxpro (January 2016 - April 2017)
- Assistant Manager @ (June 2015 - January 2016)
- Case Manager @ AIB NAMA (National Management Agency) (February 2014 - June 2015)
- Unit Manager @ (August 2013 - July 2014)
- President @ UCC Students' Union (July 2012 - May 2013)
- Development officer. @ UCC Students' Union (May 2011 - August 2012)
Brian Phelan Education
- UCD Professional Academy
Sales Managment (Sales)
2022-2023 - University College Cork
Bachelor’s Degree (Logistics, Materials, and Supply Chain Management)
2016-2018 - University College Cork
Executive MBA (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2010-2011 - University College Cork
Masters. MBS. (Management & Marketing.)
2010-2011 - University College Cork
Bachelor of Arts (Logistics, Materials, and Supply Chain Management)
- University College Cork
Master of Arts (Marketing/Marketing Management, General)
- University College Cork
Bachelor of Arts (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
- University College Dublin
Master's Degree (Sales Management)
Brian Phelan Skills
- Account Management
- Attention to Detail
- BA/BE studies
- Business
- Business Analysis
- Business Development
- Business Insights
- Business Process Outsourcing (BPO)
- Business Reviews
- Capacity Planning
- Coaching
- Consultative Selling
- Contact Centers
- Continuous Improvement Culture
- Continuous Process Improvement
- Contract Negotiation
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Data Analysis
- Digital Transformation
- Dublin Core
- Enablement
- Event Management
- Financial Services
- Forecasting
- Fraud Investigations
- Invoicing
- Journey Mapping
- KYC Verification
- Lead Generation
- Leadership
- Lean Six Sigma
- Management
- Marketing
- Microsoft Azure
- Microsoft Dynamics
- Microsoft Excel
- Negotiation
- New Business Development
- Onboarding
- Operational Excellence
- Operations
- Operations Management
- Outsourcing
- Partner Operations
- Performance Improvement
- Problem Solving
- Program Management
- Project Management
- Public Relations
- Public Speaking
- Quality Auditing
- Regulatory Requirements
- Relationship Building
- Revenue Generation
- Sales
- Sales Development
- Sales Operations
- Sales Processes
- Salesforce.com
- Scalability
- Service Improvement
- Service Levels
- Service Operations
- Service-Level Agreements (SLA)
- Social Networking
- Social Selling
- Strategic Leadership
- Strategic Planning
- Strategy
- Stripe Connect
- Supplier Performance
- Team Development
- Team Effectiveness
- Teamwork
- Third-Party Vendor Management
- Troubleshooting
- Vendor Contracts
- Vendor Management
- WooCommerce
- Workflow Optimization
- Zendesk
- Zendesk Sell
- Social Media
- Time Management
- Microsoft Office
- Social Media Marketing
- Advertising
- Event Planning
- Email Marketing
- Sports
- PowerPoint
- English
- Fundraising
- Research
- Writing
- Sponsorship
- Sports Management
- Digital Marketing
- Marketing Communications
- Promotions
- Merchandising
- Event Marketing
- Excel
- Word
- Market Research
- Administration
- Marketing Strategy
- Volunteer Management
- Team Leadership
- Communication
- Online Marketing
- Business Strategy
- Start-ups
- Start Ups
- ERP Implementations
- Enterprise Resource Planning Erp
- Enterprise Resource Planning
Brian Phelan Summary
- Brian Phelan, based in County Dublin, Ireland, is currently a Head of Partnerships (BPO) at Solidroad. Brian Phelan brings experience from previous roles at One Identity, Stripe and Apple. Brian Phelan holds a 2022 - 2023 Sales Managment in Sales @ UCD Professional Academy. With a robust skill set that includes Account Management, Attention to Detail, BA/BE studies, Business, Business Analysis and more. Brian Phelan has 1 emails on RocketReach.
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