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Brian Peck Location
Boise, ID, US
Brian Peck Work
2017 -now Contact Center Manager @
2014 -2016 Team Manager, Customer Service @
2013 -2014 Coach, Customer Service @
2006 -2012 Customer Care Manager @
Brian Peck Education
Boise State University Center For Professional Development 2012-2016
Lewis-Clark State College
B.S. (General Studies)
1994-2000
The College of Idaho 1991-1993
Brian Peck Skills
MS Project
Process Improvement
Team Leadership
Team Building
Training
Vendor Management
Project Management
Call Center
Customer Experience
Contact Centers
Management
Call Centers
Business Process Improvement
Customer Satisfaction
Coaching
Customer Service
Customer Retention
Troubleshooting
Project Planning
Leadership
Time Management
Teamwork
Interviewing
Workforce Management
Leadership Development
Cross Functional Team Leadership
PowerPoint
Sales
Strategic Planning
Microsoft Office
Healthcare
Facilitation
Performance Management
Brian Peck Summary
Brian Peck, based in Boise, ID, US, is currently a Contact Center Manager at TrailersPlus, a Division of Interstate Group. Brian Peck brings experience from previous roles at Bodybuilding.com, T-Mobile and DIRECTV. Brian Peck holds a 2012 - 2016 Boise State University Center For Professional Development. With a robust skill set that includes MS Project, Process Improvement, Team Leadership, Team Building, Training and more. Brian Peck has 4 emails and 3 mobile phone numbers on RocketReach.
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