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Brian Peck Location
Boise, ID, US
Brian Peck Work
Contact Center Manager @ (February 2017 - Present)
Team Manager, Customer Service @ (July 2014 - December 2016)
Coach, Customer Service @ (February 2013 - July 2014)
Customer Care Manager @ (August 2006 - September 2012)
Brian Peck Education
Boise State University Center For Professional Development 2012-2016
Lewis-Clark State College
B.S. (General Studies)
1994-2000
The College of Idaho 1991-1993
Brian Peck Skills
MS Project
Process Improvement
Team Leadership
Team Building
Training
Vendor Management
Project Management
Call Center
Customer Experience
Contact Centers
Management
Call Centers
Business Process Improvement
Customer Satisfaction
Coaching
Customer Service
Customer Retention
Troubleshooting
Project Planning
Leadership
Cross-functional Team Leadership
Facilitation
Interviewing
Leadership Development
Microsoft Office
Performance Management
Strategic Planning
Teamwork
Time Management
Workforce Management
Cross Functional Team Leadership
PowerPoint
Sales
Healthcare
Brian Peck Summary
Brian Peck, based in Boise, ID, US, is currently a Contact Center Manager at TrailersPlus, a Division of Interstate Group. Brian Peck brings experience from previous roles at Bodybuilding.com, T-Mobile and DIRECTV. Brian Peck holds a 2012 - 2016 Boise State University Center For Professional Development. With a robust skill set that includes MS Project, Process Improvement, Team Leadership, Team Building, Training and more. Brian Peck has 4 emails and 3 mobile phone numbers on RocketReach.
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