VP, Sr Mgr Workforce Planning and Management @ (December 2020 - April 2024)
VP, Site Leader, Home Lending Customer Service @ (May 2019 - December 2020)
VP, Head of Customer Experience Support @ (August 2017 - May 2019)
VP, Workforce Manager @ (September 2015 - August 2017)
VP, Workforce Manager @ (May 2013 - September 2015)
AVP, Workforce Manager @ (January 2011 - April 2013)
AVP, Risk Operations Manager @ (October 2007 - December 2010)
Risk Operations Supervisor @ (June 2006 - October 2007)
Business Analyst @ (March 2005 - June 2006)
Risk Ops Analyst II @ (June 2003 - March 2005)
Lead Operations Coordinator @ (October 2000 - June 2003)
Brian Parrish Education
Keller Graduate School of Management of DeVry University
MBA (Business Administration)
2003-2006
The Ohio State University
Bachelors (Personal Finance)
1996-2001
Brian Parrish Skills
Business Analysis
Business Process Improvement
Call Centers
Coaching
Communication
Contact Centers
Customer Service
Executive Decision-making
Executive-level Communication
Financial Risk
Financial Services
Forecasting
Leadership
Management
Microsoft Excel
Microsoft Office
Operational Excellence
Operations Management
Presentations
Service Level Management
Strategic Planning
Team Performance
Workforce Management
Social Media
Public Speaking
Training
Analysis
Planning
Operations
Risk Management
Strategy
Brian Parrish Summary
Brian Parrish, based in Columbus, OH, US, is currently a VP, Director, Workforce Planning and Management at Fifth Third Bank. Brian Parrish brings experience from previous roles at Fifth Third Bank and JPMorgan Chase & Co.. Brian Parrish holds a 2003 - 2006 MBA in Business Administration @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes Business Analysis, Business Process Improvement, Call Centers, Coaching, Communication and more. Brian Parrish has 1 emails and 2 mobile phone numbers on RocketReach.
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