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Brian Ormsby Location
New York, NY, US
Brian Ormsby Work
Head of Customer Success @ (March 2026 - Present)
Founder @ Hobo Elite LLC (April 2024 - Present)
Global Head of Customer Success @ (February 2021 - March 2025)
VP, Customer Success and Support @ (April 2015 - December 2020)
Customer Success Director @ (August 2013 - April 2015)
Director and Sr Business Partner Human Resources @ Rio Tinto Kennecott Utah Copper (March 2011 - August 2013)
Area Human Resource Manager @ (July 1996 - March 2011)
Brian Ormsby Education
University of Utah
Bachelor of Business Administration (BBA) (Accounting and Finance)
2001-2004
Brian Ormsby Skills
Account Management
Artificial Intelligence (AI)
Change Management
Coaching & Mentoring
Contract Negotiation
Customer Advocacy
Customer Experience
Customer Lifecycle Management
Customer Onboarding
Customer Retention
Customer Service Management
Customer Success Leadership
Executive-level Communication
Expansion Strategy
Gainsight
Leadership Development
Lean Six Sigma
Organizational Effectiveness
Performance Management
Post-Sale Revenue Strategy
Project Management
Renewals
Revenue Forecasting
SaaS Retention & Expansion
Sales Management
Salesforce.com
Software as a Service (SaaS)
Strategic Leadership
Strategic Partnerships
Talent Management
Team Development
Voice of the Customer
Brian Ormsby Summary
Brian Ormsby, based in New York, NY, US, is currently a Head of Customer Success at Abacum. Brian Ormsby brings experience from previous roles at Hobo Elite LLC, Planful and HireVue. Brian Ormsby holds a 2001 - 2004 Bachelor of Business Administration (BBA) in Accounting and Finance @ University of Utah. With a robust skill set that includes Account Management, Artificial Intelligence (AI), Change Management, Coaching & Mentoring, Contract Negotiation and more. Brian Ormsby has 1 emails on RocketReach.
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