Brian Olson Location
- Liberty Lake, WA, US
Brian Olson Work
- 2020 - now Director of Customer Success @
- 2019 - 2020 Sr. Global Princ Support Partner Manager @
- 2018 - 2019 Sr. Global Princ Support Partner Manager @
- 2015 - 2018 Global Service Support Vendor Manager @
- 2014 - 2015 Premiere Service Support Coach @
- 2009 - 2014 Team Supervisor @ Center Partners
- 2008 - 2009 Accounting Specialist @ Village of Vinton, TX
- 2005 - 2008 MC and Comedian @ Bart Reed's Comic Strip
- 2007 - 2008 Accountant @ Fort Bliss Thrift Store
- 2000 - 2005 Professional Wrestler @ NWA (National Wrestling Alliance)
Brian Olson Education
- Norwich University
MBA (Business Administration)
2005 - 2007 - Syracuse University
BA (History/Military Science)
2001 - 2005
Brian Olson Skills
- Strategy Implementation
- Client Services
- Change Management
- Presentation Skills
- Project Management
- Client Relations
- Account Management
- Business Process Outsourcing (BPO)
- Call Centers
- Team Leadership
- Customer Satisfaction
- Management
- Team Building
- People Management
- Coaching
- Customer Service
- Workforce Management
- Performance Management
- Process Improvement
- Quality Assurance
- Microsoft Excel
- Budgets
- Leadership Development
- Microsoft Office
- Employee Relations
- Call Center
- Public Speaking
- Sales Management
- Strategic Planning
- Telecommunications
- Social Media
- Supervisory Skills
- Budgeting
- Data Analysis
- Business Intelligence
- Accounting
- Customer Relations
- Mentoring
- Problem Solving
- Documentation
- Call Flow Dynamics
- Training & Development
- Excel
- Scheduling
- Business Process Improvement
- Call Center Development
- Contact Center Management
- Customer Relationship Management (CRM)
- Contact Centers
- Employee Training
Brian Olson Summary
- Brian Olson, based in Liberty Lake, WA, US, is currently a Director of Customer Success at Humach. Brian Olson brings experience from previous roles at NortonLifeLock, Symantec, LifeLock and Asurion. Brian Olson holds a 2005 - 2007 MBA in Business Administration @ Norwich University. With a robust skill set that includes Strategy Implementation, Client Services, Change Management, Presentation Skills, Project Management and more. Brian Olson has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Humach Employees
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Chief Executive Officer
Plano, TX, US
John Johnson
Vice President, , Strategic Partnerships
Omaha, NE, US
Matt Banks
VP of Engineering
Saratoga Springs, NY, US
Kelly Uhlrich
COO
Texas, United States
Dezaray Hammond
VP, Training and Development
Flower Mound, TX, US
Charlotte Fauser
Director of Program Management
Hazleton, IA, US
Michael Chong
VP of Agent and Client Engagement
Kingston, JM
Daniel Shields
Chief Financial Officer
Greenfield Center, NY, US
Tobey Quoss
Strategic Sales Leader
Texas, United States
Brian Olson
Director of Customer Success
Liberty Lake, WA, US
Sean McLaughlin
Director of Enterprise Sales
Tampa, FL, US
John Ruggles
SVP, Strategic Sales
San Antonio, TX, US
Jennifer Lundberg
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Superior, WI, US
Bruce Sharpe
Chief Product Officer
Denver, CO, US
Leonard Sachs
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Detroit, MI, US
Suzanne Whitman
Director Of Operations
New Hampton, IA, US
Paulo Silva
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Dorothy Walker
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Josh Pick
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Sean Austin
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