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Brian O'Donnell Location
Franklin, MA, US
Brian O'Donnell Work
Senior Director of Technical Support @ (March 2015 - Present)
Director of Global Support @ Wyless (April 2013 - March 2015)
Regional Operations Director @ (October 2010 - April 2013)
Director of Customer Support @ (December 2008 - October 2010)
Manager, North American Premium Services @ Paremetric Technology Corporation (January 1993 - January 2007)
Manager,Technical Support, Japan @ (January 2000 - January 2006)
Manager, Technical Support, Singapore @ (January 1996 - January 2000)
Brian O'Donnell Education
Rensselaer Polytechnic Institute
BS (Mechanical Engineering)
1989-1993
Brian O'Donnell Skills
Account Management
IT Service Management
Managed Services
Service Delivery
Solution Selling
Team Management
Technical Support
Data Center
Integration
SaaS
Enterprise Software
CRM
Cloud Computing
Product Management
Vendor Management
Client Services
Services
Brian O'Donnell Summary
Brian O'Donnell, based in Franklin, MA, US, is currently a Senior Director of Technical Support at Appgate. Brian O'Donnell brings experience from previous roles at Wyless, mindSHIFT and Paremetric Technology Corporation. Brian O'Donnell holds a 1989 - 1993 BS in Mechanical Engineering @ Rensselaer Polytechnic Institute. With a robust skill set that includes Account Management, IT Service Management, Managed Services, Service Delivery, Solution Selling and more. Brian O'Donnell has 2 emails and 1 mobile phone numbers on RocketReach.
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