2019 -2023 Assistant Director of KETS Operations and Services @
2018 -2019 Field Service Manager @
2013 -2018 Field Service Manager @
2007 -2013 Project Manager @
2002 -2007 Systems Engineer @
1998 -2002 Deskside Engineer @
Brian McHugh Skills
Service Improvement Plans
Business Relationship Management
Reporting Requirements
Service Improvement
Customer Satisfaction
Customer Engagement
SDLC
Project Management
Management
Program Management
Business Analysis
Integration
ITIL
Software Project Management
Vendor Management
Strategic Planning
Microsoft Office
Customer Service
Leadership
Public Speaking
Personal Development
Time Management
Organizational Leadership
Process Improvement
P&L Forecasting
P&L Analysis
Life Skills
Executive Leadership
Self-confidence
Organizational Culture
Microsoft Outlook
Interpersonal Communication
Productivity Improvement
Creative Problem Solving
Creative Ideation
Strategic Thinking
Wellness
Work Life Balance
Team Facilitation
Task Management
Brian McHugh Summary
Brian McHugh, based in Louisville, KY, US, is currently a Service Delivery Manager at Department of Education, Commonwealth of Kentucky. Brian McHugh brings experience from previous roles at Department of Education, Commonwealth of Kentucky, Getronics and Pomeroy. With a robust skill set that includes Service Improvement Plans, Business Relationship Management, Reporting Requirements, Service Improvement, Customer Satisfaction and more. Brian McHugh has 2 emails and 2 mobile phone numbers on RocketReach.
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