Brian McGoldrick Email & Phone Number
Senior Vice President Operations @ FIRST Insurance Funding
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Brian McGoldrick Location
- Palatine, IL, US
Brian McGoldrick Work
- Senior Vice President Operations @ (August 2025 - Present)
- Vice President, Customer Service @ (April 2024 - August 2025)
- Treasurer @ (January 2024 - Present)
- Vice President Operations @ (June 2021 - August 2023)
- Operations Director @ (July 2012 - June 2021)
- Contact Center Manager @ (April 2006 - July 2012)
- Customer Service Team Lead @ (August 2001 - April 2006)
Brian McGoldrick Education
- Lake Forest Graduate School of Management
MBA (Organizational Behavior)
2009-2012 - University of Illinois Urbana-Champaign
Master of Science (Recreation, Sport, Tourism)
1998-2000 - University of Illinois Urbana-Champaign
Bachelor of Science
1996-1998
Brian McGoldrick Skills
- Account Management
- Analysis
- BPO
- Benefits Administration
- Budgeting
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Relations
- Customer Satisfaction
- Customer Service
- Defined Benefit
- Employee Benefits
- Employee Engagement
- Employee Training
- Financial Services
- Human Resources
- Leadership
- Leadership Development
- Manage Client Relationships
- Management
- Operational Efficiency
- Operations Management
- Organizational Effectiveness
- Outsourcing
- Performance Management
- Process Improvement
- Project Management
- Recruiting
- Relationship Management
- Sales
- Service Operations
- Six Sigma
- Strategy
- Superior Client Service
- Talent Management
- Team Building
- Team Leadership
- Training
- Vendor Management
- Workforce Management
- Supervisor
- ICE
- Quality Assurance
- Analysts
- Intercollegiate Athletics
- Operations
- Cross Functional Team Leadership
- Recreation
- Fraud Prevention
Brian McGoldrick Summary
- Brian McGoldrick, based in Palatine, IL, US, is currently a Senior Vice President Operations at FIRST Insurance Funding. Brian McGoldrick brings experience from previous roles at FIRST Insurance Funding, Palatine Park Foundation, Duly Health and Care and JPMorgan Chase. Brian McGoldrick holds a 2009 - 2012 MBA in Organizational Behavior @ Lake Forest Graduate School of Management. With a robust skill set that includes Account Management, Analysis, BPO, Benefits Administration, Budgeting and more. Brian McGoldrick has 2 emails and 1 mobile phone numbers on RocketReach.
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