Founder, DEI, Supplier Diversity and Social Equity Consultant and Trainer @ BriSTAR Impact LLC (January 2011 - Present)
Education and Advocacy Consultant @ (March 2023 - June 2025)
Director Call Center Operations @ (March 2019 - January 2021)
Senior Vice President,Managing Partner Digital and Health services @ (October 2016 - April 2018)
Executive Director Supplier Diversity @ (December 2015 - November 2016)
Director Supplier Diversity @ (November 2015 - April 2018)
Senior Manager, Healthcare Vertical- Billing, Order Management and Contract set up Departments @ (November 2014 - November 2015)
Manager Technical Support- Ricoh-CORE Center for IT Services @ (June 2013 - July 2014)
Manager Network and Desktop support @ (May 2010 - October 2012)
Vendor Manager @ (January 2005 - January 2009)
Account Executive - Call Center and Training initiatives @ (January 2003 - January 2005)
Operations Manager and Mail Order Pharmacy Contact Center @ (January 2002 - January 2003)
Director, National Accounts @ (January 1999 - January 2002)
Project Director @ IMC, Ltd. (January 1995 - January 1999)
Management Consultant @ AT Hudson and Co (April 1993 - June 1995)
Manager VIP account processing- Media generated application processing @ (January 1992 - January 1993)
Brian Martin Education
Morningside High School
El Camino College
(Communication, General)
AMU & APU part of American Public University System, Inc.
(Communications/Emergency Management)
Brian Martin Skills
Diversity Training
Supplier Diversity
Diversity & Inclusion
Call Center
Outsourcing
Vendor Management
Operations Management
Sla
Change Management
Cross-functional Team Leadership
Process Improvement
Business Process Improvement
Call Centers
Troubleshooting
Business Process
Project Management
Management
Leadership
Training
CRM
Six Sigma
Sales Operations
IT Service Management
Workforce Management
Management Consulting
Program Management
Technical Support
Customer Experience
Telecommunications
Customer Support
Customer Service
Customer Retention
Entertainment
Contact Centers
Customer Relationship Management (CRM)
Classroom Management
Community Development
Event Planning
Recruiting
Leadership Development
Strategic Planning
Cross-platform Development
Brian Martin Summary
Brian Martin, based in Las Vegas, NV, US, is currently a Chief Strategy Officer (People, Culture, Organizational Growth and Development) at Project ReDirect. Brian Martin brings experience from previous roles at BriSTAR Impact LLC, GLAAD, ResortCom and Professional Partnering Solutions, Inc.. Brian Martin holds a Morningside High School. With a robust skill set that includes Diversity Training, Supplier Diversity, Diversity & Inclusion, Call Center, Outsourcing and more. Brian Martin has 3 emails on RocketReach.
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