Brian MacLeod Email & Phone Number
VP, Membership Services @ WHOOP
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Brian MacLeod Location
- Portland, ME, US
Brian MacLeod Work
- 2025 -now VP, Membership Services @
- 2023 -2025 AVP, Head of Retail Customer Care @
- 2021 -2022 Director, Customer Service @
- 2020 -2021 Head of Specialized Service, NA @
- 2018 -2020 Associate Director, Global Service @
- 2018 -2018 Vice President, US Operations @
- 2014 -2018 Operations Lead, Customer Care @
- 2013 -2014 Recruiting Unit Manager @
- 2011 -2013 Vice President, Loss Prevention @
- 2007 -2011 Vice President, Consumer Banking Products @
- 2006 -2007 Assistant Vice President, Card Services @
- 2004 -2006 Senior Officer, Card Services @
- 2001 -2004 Officer, Card Services @ MBNA America
- 1997 -2001 New Account Specialist, Teleservices @ MBNA America
Brian MacLeod Education
- University of Maine
Bachelor of Science (BS) (Business, Management, Marketing, and Related Support Services)
Brian MacLeod Skills
- Team Building
- Credit Cards
- Payments
- Expenses
- Sales
- Customer Retention
- Mortgage Banking
- Credit Risk
- Finance
- Analysts
- Excess
- Savings
- Developmental
- Regulatory Compliance
- Management
- VMS
- Coaching
- Key Performance Indicators
- CRM
- Leadership
- Hiring Personnel
- Human Resources
- Scorecard
- Portfolio Management
- Cross Selling
- Customer Satisfaction
- Relationship Management
- Risk Operations
- Temporary Staffing
- Microsoft Office
- Operations Management
- Risk Management
- Asset Management
- Training
- Consumer Lending
- IT Recruitment
- Search Assignments
- Operational Risk Management
- Operational Excellence
- Loss Mitigation
- Quality Control
- Mortgage Servicing
- Reporting
- Call Centers
- Loans
- Employee Engagement
- Withdrawals
- Loan Origination
- Evaluations
- Financial Risk
- Instructions
- Commercial Banking
- Operations
- Leadership Development
- Credit
- Business Process Improvement
- Small Business
- Retail Banking
- Teleservices
- Services
- Performance Improvement
- Small Business Lending
- Contract Recruitment
- Customer Experience
- Attrition
- Banking
- Executive Management
- Reviews
- Mortgage Lending
- Collections
- Vendor Management
- Calender
- Process Improvement
- Financial Services
- Compliance
- Underwriting
- Go
- Work Instructions
- Business Process
- Operational Risk
- Onboarding
- Back Office
- Budgets
- Staff Development
- Credit Analysis
- Expense Management
- Recruiting
- Strategy
- Loss Prevention
- Microsoft Word
- Public Speaking
- Research
- Business Analysis
- PowerPoint
Brian MacLeod Summary
- Brian MacLeod, based in Portland, ME, US, is currently a VP, Membership Services at WHOOP. Brian MacLeod brings experience from previous roles at CVS Health, Chewy and Wayfair. Brian MacLeod holds a Bachelor of Science (BS) in Business, Management, Marketing, and Related Support Services @ University of Maine. With a robust skill set that includes Team Building, Credit Cards, Payments, Expenses, Sales and more. Brian MacLeod has 2 emails and 2 mobile phone numbers on RocketReach.
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