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Brian Lopez Location
Philadelphia, PA, US
Brian Lopez Work
2022 -now Director of Customer Service @
2021 -2022 Director, Contact Center Operations @
2019 -2020 Director, Data Collection Services @
2013 -2019 Director of Operations @
2013 -2013 Assistance Coordinator @
2012 -2012 Sr. Manager, CATI Project Managment @
2010 -2011 Sr. Manager, Telephone Research Services @
2007 -2010 Project Services Manager @
2007 -2007 Project Director @
2005 -2006 Project Director @ Clearview Research
2002 -2005 Phoneroom Manager @ Clearview Research
1994 -2002 Sr. Supervisor @ Market Facts
Brian Lopez Education
Concordia University-River Forest
(Business Administration and Management, General)
1994
Brian Lopez Skills
Project Management
Market Research
Call Centers
SPSS
Quantitative Research
Quancept
PASW
Focus Groups
Global Operations
Primary Research
People Development
Microsoft Office
Time Management
Operations Management
Questionnaire Design
Team Leadership
Consumer Behaviour
Questionnaires
Survey Design
Segmentation
Marketing Research
Data Collection
Online Research
Brand Equity
Survey Research
Market Intelligence
Competitive Intelligence
Customer Insight
Ethnography
Management
PowerPoint
Social Media
Public Speaking
Matlab
Program Management
Microsoft Excel
Project Planning
Brian Lopez Summary
Brian Lopez, based in Philadelphia, PA, US, is currently a Director of Customer Service at Centene Corporation. Brian Lopez brings experience from previous roles at RadNet, SSRS, American Directions Research Group and AXA Assistance. Brian Lopez holds a Concordia University-River Forest. With a robust skill set that includes Project Management, Market Research, Call Centers, SPSS, Quantitative Research and more. Brian Lopez has 1 emails and 2 mobile phone numbers on RocketReach.
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