Call Center Manager @ (February 1994 - February 2023)
Operations Supervisor and Manager @ (January 2009 - January 2023)
Program Supervisor @ (January 1994 - January 2023)
Program Specialist @ (January 2004 - January 2008)
Personal Producer @ (January 1994 - January 2004)
Brian Lawson Skills
Teamwork
People Development
People Management
Call Center Development
Coaching & Mentoring
Diailer
Contact Center Management
Customer Experience
Queue Management
Teaching
Quality Management
Quality Assurance
Program Management
Time Management
Key Performance Indicators
Fundraising
Employee Training
Customer Service
Coaching
Training & Development
Contact Centers
Problem Solving
Team Management
Leadership
Troubleshooting
Training
Brian Lawson Summary
Brian Lawson, based in Cleveland, OH, US, is currently a Contact Center Supervisor at Incept. Brian Lawson brings experience from previous roles at Incept Corporation / Verafast, Greensburg United Methodist and InfoCision Management Corporation. With a robust skill set that includes Teamwork, People Development, People Management, Call Center Development, Coaching & Mentoring and more. Brian Lawson has 2 emails and 1 mobile phone numbers on RocketReach.
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