Brian Laird Email & Phone Number
Fraud Escalated Help Desk Manager @ Synchrony Financial
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Brian Laird Location
- Dayton, OH, US
Brian Laird Work
- Fraud Escalated Help Desk Manager @ (August 2017 - Present)
- Fraud Manager @ (March 2014 - August 2017)
- Escalated Help Desk Fraud @ (April 2012 - March 2014)
- Fraud Universal Agent @ (January 2012 - April 2012)
- Senior Fraud Representative @ (May 2011 - October 2011)
- Fraud Detection @ (October 2010 - May 2011)
- Customer Service Escalated Help Desk @ (September 2009 - October 2010)
- Customer Service Representative @ (May 2008 - September 2009)
- Customer Service Representative @ (August 2006 - May 2008)
- Server @ (August 2004 - June 2007)
Brian Laird Education
- Indiana Wesleyan University
Associates Degree (Business Administration and Management, General)
2015-2017 - West Carrollton High School
High School Diploma
2002-2006
Brian Laird Skills
- Credit Risk
- Project Management
- Operations Management
- Fraud Detection
- Fraud Prevention
- Credit Card Fraud
- Call Center Administration
- Contact Center Management
- Underwriting
- Customer Service
- Customer Escalation Management
- Microsoft Office
- Kronos
- Workday
- CMS
- Support Central
- Risk Management
- Employee Training
- Coaching
- Peer Mentoring
- Leadership
- Cross-functional Coordination
- Stakeholder Engagement
- Retail Banking
- Banking
- Cross Functional Coordination
- Microsoft Excel
- Analysis
- Strategic Planning
- Research
- Management
Brian Laird Summary
- Brian Laird, based in Dayton, OH, US, is currently a Fraud Escalated Help Desk Manager at Synchrony. Brian Laird brings experience from previous roles at Synchrony Financial and GE Capital. Brian Laird holds a 2015 - 2017 Associates Degree in Business Administration and Management, General @ Indiana Wesleyan University. With a robust skill set that includes Credit Risk, Project Management, Operations Management, Fraud Detection, Fraud Prevention and more. Brian Laird has 1 emails and 2 mobile phone numbers on RocketReach.
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