VP, Customer Retention @ (August 2022 - April 2023)
Director, Retention Effectiveness @ (May 2021 - August 2022)
Director, Retention Operations @ (February 2020 - May 2021)
Director, Retention Performance @ (September 2019 - February 2020)
Contact Center Director @ (May 2019 - September 2019)
Director, Sales @ (July 2016 - January 2019)
Director, Sales and Retention Effectiveness @ (September 2014 - July 2016)
Director of Corporate Sales @ (March 2012 - July 2016)
Manager, Sales Training, Tools and Operations @ (August 2010 - March 2012)
Brian L Education
Indiana Wesleyan University
Bachelor of Business Administration (B.B.A.)
2024-2028
Brian L Skills
Performance Management
People Development
Sales Effectiveness
Strategic Thinking
Training and Development (HR)
Talent Management
Business Relationship Management
Teamwork
Business Strategy
People Management
Customer Satisfaction
Customer Loyalty
Coaching
Leadership Development
Telecommunications
Strategic Communications
Financial Analysis
Leadership
Training Facilitation
Sales Management
Sales Operations
Sales Process
Call Centers
Forecasting
Accountability
Strategic Vision
Training
Sales
Customer Experience
Cross-functional Team Leadership
Customer Retention
Management
Team Leadership
CRM
Team Building
Strategic Planning
Strategy
Customer Relationship Management (CRM)
Contact Centers
Brian L Summary
Brian L, based in St. Augustine, FL, US, is currently a Director, Retention Effectiveness at ADT. Brian L brings experience from previous roles at Consumer Cellular, Inc., ADT and Charter Communications. Brian L holds a 2024 - 2028 Bachelor of Business Administration (B.B.A.) @ Indiana Wesleyan University. With a robust skill set that includes Performance Management, People Development, Sales Effectiveness, Strategic Thinking, Training and Development (HR) and more. Brian L has 5 emails and 8 mobile phone numbers on RocketReach.
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