Brian Kissee Email & Phone Number
Vice President Implementations @ Groups360
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Brian Kissee Location
- Nashville, TN, US
Brian Kissee Work
- Vice President Implementations @ (February 2021 - Present)
- Vice President, Customer Success @ (September 2019 - February 2021)
- Director Center of Excellence @ (September 2017 - September 2019)
- Franchise Owner @ (January 2016 - June 2018)
- Director of Sales and Contact Center Operations @ HearingPlanet, Inc. (Sonova-EHC) (January 2013 - February 2017)
- Director Contact Center @ (January 2013 - August 2015)
- Director Contact Center Services @ (March 2011 - January 2013)
- Executive Director Call Center Operations @ (September 2005 - January 2011)
- General Manager - Mid-Atlantic and Sarnia Worldwide Reservations Centers @ (June 2000 - September 2005)
- Regional Revenue Manager Marriott Mid-Atlantic Region @ (January 1998 - January 2000)
- General Manager, Lead General Manager, Cluster Leader @ (January 1990 - January 1998)
Brian Kissee Education
- Missouri State University
B.S (Hotel & Restaurant Administration)
1985-1990
Brian Kissee Skills
- Software Project Management
- Software as a Service (SaaS)
- Contact Center Operations
- Hospitality
- Call Center
- Contact Centers
- Revenue Analysis
- Hospitality Management
- Hospitality Industry
- Customer Service
- Forecasting
- Resorts
- Operations Management
- Sales
- Customer Satisfaction
- Hotel Management
- Vendor Management
- Process Improvement
- Call Centers
- Leadership
- Performance Management
- Hotels
- Budgets
- CRM
- Strategy
- Project Management
- Management
- Customer Relationship Management (CRM)
- Budgeting
- Customer Relationship Management Crm
- Team Building
- Call Routing
- Team Leadership
- Sales Management
- IVR
- Automation
- Customer Relationship Management
Brian Kissee Summary
- Brian Kissee, based in Nashville, TN, US, is currently a Vice President Implementations at Groups360. Brian Kissee brings experience from previous roles at Groups360, SmileDirectClub, Which Wich Superior Sandwiches and HearingPlanet, Inc. (Sonova-EHC). Brian Kissee holds a 1985 - 1990 B.S in Hotel & Restaurant Administration @ Missouri State University. With a robust skill set that includes Software Project Management, Software as a Service (SaaS), Contact Center Operations, Hospitality, Call Center and more. Brian Kissee has 4 emails and 2 mobile phone numbers on RocketReach.
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