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Brian Keeling Location
Columbus, OH, US
Brian Keeling Work
Director of Learning and Development @ (September 2024 - Present)
Sr. Manager Program Delivery @ (March 2022 - September 2024)
Sr. Manager of Training @ (April 2015 - March 2022)
Retail Training Manager @ (January 2011 - April 2015)
Department Manager: Collections and Customer Care @ (January 2001 - January 2011)
Supervisor: Customer Care and Collections @ (January 1997 - January 2001)
Trainer: Customer Care @ (January 1996 - January 1997)
Operation Lead: Customer Care @ (January 1994 - January 1996)
Collections Representative @ (January 1991 - January 1994)
Brian Keeling Education
The Ohio State University Fisher College of Business
Organizational Leadership
2011-2011
Columbus State Community College 1989-1992
Brian Keeling Skills
Account Management
Business Process Improvement
CRM
Call Centers
Change Management
Coaching
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Employee Engagement
Employee Relations
Employee Training
Executive Coaching
Hiring
Human Resources
Interviews
Leadership
Leadership Development
Management
New Hire Orientations
Onboarding
Operations Management
Organizational Design
Organizational Development
Performance Management
Process Improvement
Recruiting
Retail
Succession Planning
Talent Acquisition
Talent Management
Team Building
Team Leadership
Training
Training Delivery
Training Facilitation
Vendor Management
Workshop Facilitation
PowerPoint
Cross Functional Team
Cross Functional Team Leadership
Organizational
Brian Keeling Summary
Brian Keeling, based in Columbus, OH, US, is currently a Director of Learning and Development at Bread Financial. Brian Keeling brings experience from previous roles at Bread Financial and Alliance Data. Brian Keeling holds a 2011 - 2011 Organizational Leadership @ The Ohio State University Fisher College of Business. With a robust skill set that includes Account Management, Business Process Improvement, CRM, Call Centers, Change Management and more. Brian Keeling has 1 emails and 1 mobile phone numbers on RocketReach.
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