Brian Hurst Location
- Chicago, IL, US
Brian Hurst Work
- 2024 - now Global Power and Utilities Leader @
- 2023 - 2024 Independent Advisor | Chief Analytics Officer | Digital Transformation | Cust. Strategy, Ops and Exp. @
- 2017 - 2023 Vice President and Chief Analytics Officer @
- 2015 - 2017 Director Customer Analytics and Demand Response for ComEd (an Exelon Company) @
- 2011 - 2015 Executive Director @
- 2010 - 2011 Smart Grid and Smart Meter Transformation and Customer Experience @
- 1995 - 2009 Partner @
Brian Hurst Education
- DeVry University
Brian Hurst Skills
- Analytics
- Customer Experience
- Strategy
- Management Consulting
- Customer Satisfaction
- Customer Insight
- Call Centers
- Customer Service
- Business Process Design
- Competitive Analysis
- Smart Metering
- Technology Integration
- Call Center Architecture
- Call Center
- Process Improvement
- AMI
- Business Transformation
- Integration
- Management
- Leadership
- Business Strategy
- Business Development
- Customer Engagement
- Business Analysis
- Self Service
- Utility Industry
- Program Management
- People Development
- Business Process Improvement
- Business Process
- Project Management
- Strategic Planning
- Training
- Optimization
- Data Analysis
- Sales
- Customer Retention
- Water
Brian Hurst Summary
- Brian Hurst, based in Chicago, IL, US, is currently a Global Power and Utilities Leader at Slalom. Brian Hurst brings experience from previous roles at Independent Consultant, Exelon and EY. Brian Hurst holds a DeVry University. With a robust skill set that includes Analytics, Customer Experience, Strategy, Management Consulting, Customer Satisfaction and more. Brian Hurst has 3 emails and 2 mobile phone numbers on RocketReach.
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