Brian Hodder Email & Phone Number
Vice President, Senior Architect @ Bank of America
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Brian Hodder Location
- Chico, CA, US
Brian Hodder Work
- 2010 -now Vice President, Senior Architect @
- 2009 -2010 Consultant - Telecom Analysis @
- 2007 -2009 Telecommunications Operator III @
- 2002 -2007 Customer Service Analyst @ DS Waters of America
- 2000 -2002 Customer Service Worklead @
- 1996 -1999 Electrician's Mate @
Brian Hodder Education
- Casper College
AAS (Electronics Technology)
1991-1993
Brian Hodder Skills
- IVR
- ACD
- Nuance
- Speech
- Call Center
- CTI
- Routing
- Call Routing
- Speech Technology
- Troubleshooting
- Call Centers
- IT Management
- Servers
- Operating Systems
- Business Analysis
- Data Center
- Integration
- Analysis
- Workforce Management
- Enterprise Software
- Vendor Management
- Management
- Telecommunications
- Process Improvement
- Contact Centers
- Aspect Acd
- Disaster Recovery
- Business Process Improvement
- Adherence
- Customer Self Service
Brian Hodder Summary
- Brian Hodder, based in Chico, CA, US, is currently a Vice President, Senior Architect at Bank of America. Brian Hodder brings experience from previous roles at Bank of America, DS Waters of America and Danone Waters of North America. Brian Hodder holds a 1991 - 1993 AAS in Electronics Technology @ Casper College. With a robust skill set that includes IVR, ACD, Nuance, Speech, Call Center and more. Brian Hodder has 2 emails and 1 mobile phone numbers on RocketReach.
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