Brian Hodder Email & Phone Number
Vice President, Senior Architect @ Bank of America
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Brian Hodder Location
- Chico, CA, US
Brian Hodder Work
- Vice President, Senior Architect @ (November 2010 - Present)
- Consultant - Telecom Analysis @ (May 2009 - November 2010)
- Telecommunications Operator III @ (April 2007 - May 2009)
- Customer Service Analyst @ DS Waters of America (April 2002 - April 2007)
- Customer Service Worklead @ (February 2000 - April 2002)
- Electrician's Mate @ (February 1996 - August 1999)
Brian Hodder Education
- Casper College
AAS (Electronics Technology)
1991-1993
Brian Hodder Skills
- ACD
- Analysis
- Business Analysis
- Business Process Improvement
- CTI
- Call Center
- Call Centers
- Call Routing
- Contact Centers
- Data Center
- Disaster Recovery
- Enterprise Software
- IT Management
- IVR
- Integration
- Management
- Nuance
- Operating Systems
- Process Improvement
- Routing
- Servers
- Speech
- Speech Technology
- Telecommunications
- Troubleshooting
- Vendor Management
- Workforce Management
- Aspect Acd
- Adherence
- Customer Self Service
Brian Hodder Summary
- Brian Hodder, based in Chico, CA, US, is currently a Vice President, Senior Architect at Bank of America. Brian Hodder brings experience from previous roles at Bank of America, DS Waters of America and Danone Waters of North America. Brian Hodder holds a 1991 - 1993 AAS in Electronics Technology @ Casper College. With a robust skill set that includes ACD, Analysis, Business Analysis, Business Process Improvement, CTI and more. Brian Hodder has 2 emails and 1 mobile phone numbers on RocketReach.
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