2015 -2018 Expert Service Performance Manager @ Nike, Inc.
2014 -2015 Expert Infrastructure Service Delivery Manager @
2013 -2014 Senior Service Delivery Manager @
2008 -2013 Director of Technical Services @
2007 -2008 Implementation Coordinator and IT Manager @ Innovation Asset Group, Inc.
2002 -2008 Owner @
2000 -2001 Technical Services Manager @ HyperLinq
1999 -1999 Technical Support Represenative @ Synergistic Software
1994 -1998 Command and Control Specialist @
Brian Hoag Education
MBA/TM
MBA (Technology Management)
2006-2007
University of Phoenx
Bachelor's degree (Information Technology)
2004-2006
Scappoose High School 1989-1993
Brian Hoag Skills
MBA Technology Management
ITIL/Operational Support and Analysis
IT Management
Servers
IT Strategy
Help Desk Management
ITIL v3 Foundations Certified
Management
Professional Services
Managed Services
Vendor Management
Call Center Management
Consultancy
Business Analysis
MCSE
System Administration
Data Center
Help Desk Support
Technical Support
Virtualization
Integration
VMware
Disaster Recovery
Customer Service
Cloud Computing
Information Technology
Network Administration
Security
Active Directory
Enterprise Architecture
Windows Server
Microsoft Exchange
Systems Engineer
Project Management
Call Center
Networking
Customer Relations
VoIP
Wireless Networking
Microsoft Project
Business Administration
Itil V3 Foundations
Customer Experience Management
Mortgage Lending
Writing
Site Installation
Customer Retention
Security Clearance
Rescue
Organizational Structure
Human Resources
Transmission
Reports
Reporting
Profit
Voice Mail
Open Source
Budgets
Sla
Data Conversion
Hardware
Service Delivery Management
Asset
Business Executives
Point of Contact
Microsoft Word
Linux
Technical Teams
Windows NT
Posts
Source
Supports
Schedules
Operations Centers
Mba Technology
Ongoing Support
Rollouts
Sales
Metrics
Key Metrics
Consulting
Non Technical
Distribution
Service Improvement Plans
Cp
Hiring
Customer Interaction
Operating Systems
Data Products
Revenue
Software Installation
Technical Requirements
Patient Outcomes
System
Materials
Desktop Computers
Operations
Operations Management
Science
Field Technicians
Data Security
Voice Over Ip Voip
Information Systems
Call Centers
Faq
Learner
Manageability
Information Processing
Sales Presentations
Infrastructure
Training
Technology Management
Consolidation
Directing
ITIL
Manages
MySQL
Service Delivery
Technical Services
Personnel Management
Partnerships
Public Speaking
ITIL Certified
Internet Protocols
Engagements
Roll Outs
Foundations Certified
Profitability Management
Engineering
Communication
Technical Issues
Documentation
Attorneys
Quality Improvement
Software Development
Strategy
Microsoft Certified Systems Engineer
Intellectual Property
Checks
Responsibility
Customer Satisfaction
Virtual Environment
Decision Support
Acting
Dealing
Applications
Project
Network Communications
Microsoft SQL Server
Third Parties
Purchase Orders
Business Partnering
Stability
Custom Design
Web Servers
Command and Control
Contractual Agreements
Platforms
Hosting
Windows
Outsourcing
Windows/Linux
Remote Access
Asset Management
Coordination
Global Reach
Difficult Situations
Fortune 500
End Users
Vendors
Customer Relationship Management Crm
Calls
Relays
Solution
Marketing
Proprietary Software
Internal Teams
Business Services
Delivery Performance
Portland
Spread
Microsoft Certified Professional
Software
Cross Functional Team Leadership
Nuclear
Diagnose
Start Ups
Internal Audit
Enterprise Software
Strong Business Acumen
Incident
Units
Custom Systems
Efficiencies
24x7
Air Force
Budgeting
Data Migration
International Companies
Troubleshooting
Customer Relationship Management
Voice Over Ip
Brian Hoag Summary
Brian Hoag, based in Portland, OR, US, is currently a Manager, DevOps and Cloud Command Center at Medical Solutions. Brian Hoag brings experience from previous roles at VF Corporation, Nike, Inc., Nike and Denali Advanced Integration. Brian Hoag holds a 2006 - 2007 MBA in Technology Management @ MBA/TM. With a robust skill set that includes MBA Technology Management, ITIL/Operational Support and Analysis, IT Management, Servers, IT Strategy and more. Brian Hoag has 2 emails and 1 mobile phone numbers on RocketReach.
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