2015 -
2025 Director of Operations and Workforce Management @
2012 -
2015 Director of RMG and Forecasting @
2004 -
2012 Sr Manager or RMG and Forecasting and Scheduling @
2005 -
2011 Strategic Planning Manager @
2004 -
2005 Scheduling Analyst @
1999 -
2004 Business Analyst @ AT&T Wireless Orlando/Greensboro NC
Brian Herbst Education
University of Central Florida
Bachelor's degree (Interdisciplinary Studies/Health Care Management)
2009
-
2017
Brian Herbst Skills
Avaya
Avaya PBX
Aspect
eWFM
RTA
Lean Initiatives
Master Scheduling
Forecasting Models
Demand Forecasting
Customer Service
Forecasting
Forecast Modeling
Financial Forecasting
CMS
Change Management
Project Planning
Project Implementation
Project Coordination
Project Execution
Nortel
Strategic Planning
Strategic Thinking
Project Management
Call Centers
Cross-functional Team Leadership
Pharmacy Benefit Management
Capacity Planning
Business Process Improvement
Workforce Management
Vendor Management
Analysis
Team Leadership
Management
Leadership
Data Analysis
Analytics
Business Analysis
Customer Experience
Process Improvement
Operations Management
Corporate Real Estate
Performance Management
Customer Service Management
Operational Planning
Strategic Forecasting
Operational Excellence
Integration
Cost Management
Healthcare Management
Business Strategy
Strategy
Cross Functional Team Leadership
Business Development
Microsoft Excel
Brian Herbst Summary
Brian Herbst, based in Orlando, FL, US, is currently a Sr. Director of Shared Services at UBC. Brian Herbst brings experience from previous roles at UBC and Express Scripts. Brian Herbst holds a 2009 - 2017 Bachelor's degree in Interdisciplinary Studies/Health Care Management @ University of Central Florida. With a robust skill set that includes Avaya, Avaya PBX, Aspect, eWFM, RTA and more. Brian Herbst has 2 emails and 1 mobile phone numbers on RocketReach.
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