Brian Heffernan Email & Phone Number
Project Manager @ MSC Mediterranean Shipping Company
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Brian Heffernan Location
- Le Mont-sur-Lausanne, VD, CH
Brian Heffernan Work
- Project Manager @ (June 2020 - Present)
- Service and Project Manager IPT and Voice SME @ (September 2015 - May 2020)
- Telecoms consultant (Contracted at Zurich Insurance) @ (April 2015 - August 2015)
- Project Manager @ (March 2008 - September 2014)
- Telecoms and Contact Ctr Consultant @ EDS (July 2007 - March 2008)
- Telecoms and Contact Ctr Consultant @ Orange Communications (January 2007 - June 2007)
- Telecoms and TV Systems Manager @ (May 2002 - November 2006)
- Telecoms Engineer @ Digifone (January 1998 - January 2002)
- Operations Engineer @ (January 1997 - January 1998)
Brian Heffernan Education
- St. Patrick's College, Maynooth
Higher Diploma (IT)
1994-1995 - University College Dublin 1990-1994
- Ceol Acadamh Ríoga na hÉireann 1981-1987
- University College Dublin
Bachelor of Commerce - BCom (Business Studies)
Brian Heffernan Skills
- Telecommunications
- ITIL
- Service Delivery
- CRM
- Project Management
- IT Service Management
- Networking
- Project Delivery
- WAN
- IPT
- Data Migration
- PMP
- Managed Services
- Service Management
- Call Management
- Outsourcing
- Pre-sales
- VoIP
- Avaya
- Project Portfolio Management
- IT Management
- Vendor Management
- Management
- IT Strategy
- Business Process
- IT Operations
- Integration
- Solution Architecture
- Incident Management
- IT Outsourcing
- PRINCE2
- System Deployment
- Cisco Technologies
- Infrastructure
- Problem Solving
- Business Analysis
- Satellite TV
- Avaya Communication Manager
- Call Center Development
- Call Logging
- Call Routing
- Call Center Administration
- PMO
- Data Center
- Disaster Recovery
- Business Transformation
- NICE Call Recording
- Call Centers
- Avaya Technologies
- IP
- Pre Sales
Brian Heffernan Summary
- Brian Heffernan, based in Le Mont-sur-Lausanne, VD, CH, is currently a Project Manager at MSC Mediterranean Shipping Company. Brian Heffernan brings experience from previous roles at Zurich Insurance Company Ltd, iET SA, Orange Business Services and EDS. Brian Heffernan holds a 1994 - 1995 Higher Diploma in IT @ St. Patrick's College, Maynooth. With a robust skill set that includes Telecommunications, ITIL, Service Delivery, CRM, Project Management and more. Brian Heffernan has 3 emails and 1 mobile phone numbers on RocketReach.
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