If you need more lookups,
subscriptions start at $34 USD/month.
Brian Hanna Location
Louisville, KY, US
Brian Hanna Work
Vice President Operations @ (November 2025 - Present)
Director of Sales and Customer Service @ (February 2022 - January 2026)
Customer Service Manager @ (March 2016 - February 2022)
Materials Analyst Supervisor @ (February 2015 - March 2016)
Consumer Relations Team Manager @ (March 2011 - February 2015)
Supervisor @ (September 2010 - April 2011)
Escalation Specialist Supervisor @ (May 2009 - June 2010)
Technical Escalation Specialist Supervisor II @ (February 2009 - June 2010)
Customer Service Escalation Specialist Supervisor II @ (March 2008 - February 2009)
Broadband Customer Care Supervisor @ (January 2007 - March 2008)
Quality Assurance Analyst @ (May 2006 - January 2007)
High Speed Data Specialist @ (May 2005 - May 2006)
Brian Hanna Education
Webster University
MA (Leadership and Management)
2010-2012
Kentucky State University
BS (Computer Science)
1998-2003
Brian Hanna Skills
Call Center
Billing
Customer Satisfaction
Customer Service
Coaching
Training & Development
Quality Assurance
Change Management
Program Management
Risk Management
Sales Management
Management Consulting
Event Management
Employee Training
Troubleshooting
Customer Experience
Team Leadership
Customer Retention
Call Centers
Account Management
Telecommunications
Team Building
Invoicing
Vendor Management
Management
Cross-functional Team Leadership
Business Analysis
Contact Centers
Leadership
Project Management
Training and Development
Process Improvement
Cross Functional Team Leadership
SQL
Brian Hanna Summary
Brian Hanna, based in Louisville, KY, US, is currently a Vice President Operations at NFI Parts Inc. Brian Hanna brings experience from previous roles at NFI Parts Inc, New Flyer, Motor Coach Industries - Reliability Driven and AIG. Brian Hanna holds a 2010 - 2012 MA in Leadership and Management @ Webster University. With a robust skill set that includes Call Center, Billing, Customer Satisfaction, Customer Service, Coaching and more. Brian Hanna has 2 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Brian Hanna?
Find contact details for 700 million professionals.