2007 -
2011 Project Manager and Customer Success Manager @
2005 -
2007 Online Banking Trainer @
2002 -
2005 Global Software Representative @
2000 -
2002 Technical Support @
1995 -
1999 Weather Journeyman @
Brian Hankey Education
Texas A&M University - The Bush School of Government and Public Service
Master's degree (International Relations and Affairs)
2017
-
2020
University of Central Florida
Bachelor of Arts (History)
2002
-
2005
Valencia College
A. (General Studies)
2000
-
2002
Brian Hankey Skills
Project Management
Software Project Management
Client Advocate
Project Implementation
Business Requirements
Business Development
Agile Project Management
Account Management
Business Analysis
Consulting
Disaster Recovery
Software Implementation
Banking
Internet Banking
Software Documentation
Requirements Gathering
Cloud Computing
Financial Services
PMP
CRM
PMO
Customer Relationship Management (CRM)
Vendor Management
Requirements Analysis
Business Process Improvement
Program Management
Software as a Service (SaaS)
JIRA
Visio
Salesforce.com
MS Project
Microsoft Office
SharePoint
Training
Cross-functional Team Leadership
Management
Client Development
Customer Service
Team Building
Creative Problem Solving
Leadership
French
Customer Advocacy
Process Redesign
Relationship Management
Customer Focus
WebEx
Conversion Strategy
Implementation Planning
Microsoft Project
SDLC
Technical Support
Troubleshooting
Public Relations
Call Center
Phases Of Project Management
Customer Loyalty
Issues Management
Planview
French to English
English to French
Bilingual English-French
Key Client Relationships
Escalation Management
Fidelity
MySQL
Internal Audit
Reviews
Demonstration
Languages
Management Professional
Frame
Major Accounts
Veritas
Lake Homes
Nutrition
Global Teams
Driving
Multi Million Dollar Projects
Credit
Remote Locations
Project
Training and Development
Quicken
Simple
Partnerships
Renewal
Client Services
Customer Service Management
Customer Satisfaction
Business Services
Security
Validation
Quotas
Suite
Payments
Policies and Procedures
24 Hours
Software
Converting
From Scratch
Policy
Government
Logging
Golang
Resume
Classroom Training
Results Driven
Sales
Web Presence
Flexible
Customer Facing
Florida
Engagements
Coordination
History
Project Documentation
Recognitions
Quality Assurance
Interfaces
Data Storage
Calls
Helping Clients
Quarter
Reporting
Element
Information Technology
Spread
Scrum
Customer Relationship Management Crm
Financial Institutions
Public Speaking
Concerts
Adoption
Solution Selling
Customer Relations
QuickBooks
HOA
Climate
Curriculum Design
Routing
Road
Client Expectations Management
Cedar Park
Observer
Hurricanes
Social Media
Salesforce.com Development
Art
Germany
Bilingual
CompTIA
Accounting
Restore
Point of Contact
Sage Act
Call Centers
Project Planning
Finance
Orlando
Systems Management
Boy Scouts
Home
Rewriting
New Opportunities
Pipelines
SQL
Army
Forms
Dynamic Leader
Coordinated
Electronics
Resolve
Delivery
Weather
Sizes
Texas
Manuals
Overseeing
Contract Management
Offerings
Relationship Building
German
Air Force
Coordinate
Databases
Estate Law
Communication
Bosnia
Bilingual English French
Cross Functional Team Leadership
Repository
Libraries
Major Clients
Static
Supervision
Fitness
Concepts
eBanking
Confluence
Responsibility
Customer Management
Performance Management
Analysis
Rapport
Dispatching
Portfolio
International
SME
Client Growth
Strategy
Symantec
Staff Development
Market
Trade Unions
Expect
System
Complaints
Revenue
Customer Needs
Deliveries
Software as a Service Saas
Spanish
Customer Support
Problem Solving
FIX Protocol
New Hire Training
Mentoring
Multicultural
Software as a Service
Customer Relationship Management
Brian Hankey Summary
Brian Hankey, based in Liberty Hill, TX, US, is currently a Senior Manager, Software Delivery at Experian. Brian Hankey brings experience from previous roles at Experian. Brian Hankey holds a 2017 - 2020 Master's degree in International Relations and Affairs @ Texas A&M University - The Bush School of Government and Public Service. With a robust skill set that includes Project Management, Software Project Management, Client Advocate, Project Implementation, Business Requirements and more. Brian Hankey has 3 emails and 1 mobile phone numbers on RocketReach.
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