Senior Manager, IT Project Management Office @ (November 2024 - April 2026)
Program Manager @ (October 2023 - December 2024)
Senior Project Manager @ (October 2022 - October 2023)
Senior Project Manager @ (March 2020 - August 2022)
Project Manager @ (May 2019 - March 2020)
Project Coordinator @ (November 2017 - April 2019)
Senior Manager of Operations @ (February 2017 - August 2017)
Business Process Manager @ (February 2016 - February 2017)
Manager of Client Relations @ (June 2015 - February 2016)
Lead Supervisor, Membership Support Help Desk @ (March 2012 - May 2015)
Supervisor Customer Service @ (October 2010 - March 2012)
Quality Assurance Analyst @ (September 2006 - September 2010)
Team Lead @ (February 2005 - September 2006)
Brian Halley Education
Currently preparing to take the PMP exam
Brian Halley Skills
Call Centers
Leadership
Process Improvement
Quality Assurance
Customer Experience
Training
Vendor Management
CRM
Workforce Management
Call Center Development
Coaching
Team Leadership
Marketing
Performance Management
Project Management
Sales Management
Needs Analysis
Leadership Development
Salesforce.com
Customer Retention
Operations Management
Fraud Prevention
Account Management
Change Management
Curriculum Design
Strategic Planning
Business Continuity
Business Analysis
Strategy
Troubleshooting
Onboarding
Google Apps
Employee Engagement
Data Analysis
Technical Support
Lean Six Sigma
Agile & Waterfall Methodologies
Critical Thinking
Market Research
Management
Contact Centers
Lead Generation
Business Process Improvement
Customer Service
Microsoft Office
Customer Relationship Management (CRM)
Direct Marketing
Customer Relationship Management Crm
Team Building
E Commerce
Release Management
First Aid Training
Data Center
People Management
Sales
NICE Call Recording
IEX
Cpr Certified
Avaya
Software As A Service Saas
JIRA
Customer Satisfaction
Content Management Systems Cms
Call Center Administration
Contact Center Management
Scrum
Visio
DevOps
Web Hosting
Business Process
Cross Functional Team Leadership
Product Management
CMS
Enterprise Software
Microsoft Project
Global Governance
Decision Making
Requirements Gathering
Product Development
Problem Solving
Agile And Waterfall Methodologies
Communication Skills
Software Project Management
Application Lifecycle Management
Software Development Life Cycle Sdlc
Software Development Life Cycle
Content Management Systems
Customer Relationship Management
Software as a Service
Brian Halley Summary
Brian Halley, based in Columbus, OH, US, is currently a Consultant, Technology - Internal Audit at Nationwide. Brian Halley brings experience from previous roles at Designer Brands and Bath & Body Works. Brian Halley holds a Currently preparing to take the PMP exam. With a robust skill set that includes Call Centers, Leadership, Process Improvement, Quality Assurance, Customer Experience and more. Brian Halley has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Brian Halley?
Find contact details for 700 million professionals.