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Brian Hackett Work
Product Manager @ (July 2024 - Present)
Quality Assurance Manager @ (January 2024 - July 2024)
Senior Quality Assurance Analyst @ (January 2023 - January 2024)
Support QA Team Lead @ (January 2022 - January 2023)
Senior Software Support Analyst @ (March 2019 - December 2021)
Senior Software Support Specialist @ (July 2014 - March 2019)
Software Support Specialist @ (August 2012 - July 2014)
Brian Hackett Education
Hampden Academy
Diploma of Education (High school)
2000-2004
Brian Hackett Skills
Bug Tracking
Coaching
Conference Presentations
Critical Thinking
Customer Engagement
Customer Product Training
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Service Training
Customer Support
Documentation
Independence
Independent
Instructor-led Training
Jira
Microsoft Office
Microsoft Teams
Problem Solving
Public Speaking
Quality Assurance
Release Management
Release Notes
SQL Server Management Studio
Skype
Software Documentation
Software Implementation
Software Quality Assurance
Software Testing
Software Troubleshooting
Staff Mentoring
Staff Training
Teamwork
Training
Troubleshooting
Web Applications
Brian Hackett Summary
Brian Hackett, is currently a Product Manager at Harris Local Government. Brian Hackett brings experience from previous roles at Harris Local Government. Brian Hackett holds a 2000 - 2004 Diploma of Education in High school @ Hampden Academy. With a robust skill set that includes Bug Tracking, Coaching, Conference Presentations, Critical Thinking, Customer Engagement and more. Brian Hackett has 3 emails and 2 mobile phone numbers on RocketReach.
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