Brian Gray Email & Phone Number
VP, Customer Success – Client Shared Services (formerly Bakkt) @ Bridge2 Solutions
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Brian Gray Location
- Atlanta, GA, US
Brian Gray Work
- VP, Customer Success – Client Shared Services (formerly Bakkt) @ (February 2026 - Present)
- Vice President of Customer Success @ Bridge2 Solutions (formerly Bakkt) (January 2026 - Present)
Brian Gray Education
- Webster University
Master of Business Administration - MBA
2011-2013 - Webster University
Master of Arts
- South University
Bachelor's degree
- South University
Bachelor of Science
- Luther Rice College & Seminary
Master of Divinity
Brian Gray Skills
- Leadership
- Customer Relationship Management (CRM)
- Client Services
- Strategic Planning
- Customer Experience
- Business Process Improvement
- Strategy
- Administration
- Customer Success
- Information Technology
- Operations Management
- Customer Satisfaction
- Hiring
- Business Process
- Account Management
- Sales Operations
- Software as a Service (SaaS)
- Problem Solving
- Conflict Resolution
- Public Speaking
- Coaching
- Management
- Negotiation
- Communication
- Interpersonal Skills
- Organization Skills
- Time Management
- People Management
- Talent Management
- Business Relationship Management
- Mentoring
- Team Motivation
- Personnel Management
- Training
- Teaching
- Strategic Leadership
- Creative Problem Solving
- Conflict Management
- Cross-functional Team Leadership
- Performance Appraisal
- Team Leadership
- Team Building
- Performance Improvement
- Employee Engagement
- Customer Experience Management
- Strategic Initiatives
- Adaptation
- Tactical Operations
- Collaborative Leadership
- Organizational & Writing Skills
- Customer Success & Client Engagement
- Analytical Skills
- Client Relationship Management
- Contact Center Operations
- Continuous Improvement
- Cross-Functional Collaboration
- Customer Success & Client Engagement
- Customer Support
- Data Analysis
- Data-driven Decision Making
- Digital Strategy
- Financial Acumen
- Five9
- Global Business Perspective
- Issue Resolution & Escalation Management
- Leadership and Human Capital Managment
- Net Promoter Score
- Operational Excellence & Process Improvement
- Operational Transformation
- Partner Engagement
- People Development & Coaching
- Process Optimization & Service Delivery
- Process Optimization (Manufacturing)
- Product Adoption
- Program & Project Management
- Project Management
- Quality Assurance
- Search Engine Optimization (SEO)
- Shared Services
- Strategic Communications
- Strategic Thinking and Problem Solving
- Support Management
- Team Leadership & Performance Coaching
- Workflow Automation
- Zendesk
Brian Gray Summary
- Brian Gray, based in Atlanta, GA, US, is currently a VP, Customer Success – Client Shared Services (formerly Bakkt) at Bridge2 Solutions. Brian Gray brings experience from previous roles at Bridge2 Solutions (formerly Bakkt). Brian Gray holds a 2011 - 2013 Master of Business Administration - MBA @ Webster University. With a robust skill set that includes Leadership, Customer Relationship Management (CRM), Client Services, Strategic Planning, Customer Experience and more. Brian Gray has 2 emails and 1 mobile phone numbers on RocketReach.
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