Brian Gausman Email & Phone Number
Sr. Director, Operations Enablement @ The Cigna Group
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Brian Gausman Location
- Saint Paul, MN, US
Brian Gausman Work
- Sr. Director, Operations Enablement @ (November 2023 - Present)
- Managing Director Enterprise Readiness @ (January 2021 - November 2023)
- Managing Director, Client Implementation @ (June 2018 - January 2021)
- Sr. Director, Capital Portfolio Management and Project Delivery @ (May 2016 - June 2018)
- Director of Professional Services @ (February 2013 - May 2016)
- Director of Client Support @ (April 2011 - October 2012)
- Manager of Sales Operations @ (January 2009 - April 2011)
- Manager InfoLease Development and Enhancement Services @ (January 2007 - January 2009)
- Product Manager - InfoLease @ (January 2007 - January 2009)
- Business Analyst @ (June 2004 - January 2007)
- Application Support Developer @ (September 2003 - June 2004)
Brian Gausman Education
- University of Wisconsin-Eau Claire
Bachelor of Business Administration (BBA) (Management Information Systems, General)
1999-2003
Brian Gausman Skills
- Software Quality Assurance
- Agile & Waterfall Methodologies
- Mobile Applications
- Career Path Planning
- Net Promoter Score
- Quality Management
- Customer Service
- Scalability
- Planning Budgeting & Forecasting
- Client Training
- Business Continuity Planning
- Vendor Management
- Interactive Voice Response (IVR)
- Customer Escalation Management
- Project Portfolio Management
- Employee Engagement
- Cross-functional Problem Solving
- Workforce Planning
- Employee Learning & Development
- New Client Implementation
- Customer Retention
- Product Launch
- Operational Maturity
- Project Management
- Leadership
- Customer Success
- Business Process Improvement
- Process Improvement
- Customer Satisfaction
- Cross-functional Team Leadership
- Management
- Program Management
- Software Project Management
- Software Implementation
- Professional Services
- Consulting
- Escalations Management
- Enterprise Software
- SaaS
- Requirements Gathering
- Strategy
- Software Development Life Cycle (SDLC)
- Product Management
- Client Requirements
- Requirements Analysis
- Business Analysis
- Software Development
- Software Documentation
- Cloud Computing
- Product Development
- Process Definition
- Cross-functional Coordination
- Software Design
- Key Metrics
- SDLC
- Software Project
- Cross Functional Coordination
- Strategic Planning
- Research
- Cross Functional
- Cross Functional Team Leadership
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
Brian Gausman Summary
- Brian Gausman, based in Saint Paul, MN, US, is currently a Sr. Director, Operations Enablement at The Cigna Group. Brian Gausman brings experience from previous roles at Optum and International Decision Systems. Brian Gausman holds a 1999 - 2003 Bachelor of Business Administration (BBA) in Management Information Systems, General @ University of Wisconsin-Eau Claire. With a robust skill set that includes Software Quality Assurance, Agile & Waterfall Methodologies, Mobile Applications, Career Path Planning, Net Promoter Score and more. Brian Gausman has 2 emails and 3 mobile phone numbers on RocketReach.
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