Brian Gausman Email & Phone Number
Sr. Director, Operations Enablement @ The Cigna Group
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Brian Gausman Location
- Saint Paul, MN, US
Brian Gausman Work
- 2023 -now Sr. Director, Operations Enablement @
- 2021 -2023 Managing Director Enterprise Readiness @
- 2018 -2021 Managing Director, Client Implementation @
- 2016 -2018 Sr. Director, Capital Portfolio Management and Project Delivery @
- 2013 -2016 Director of Professional Services @
- 2011 -2012 Director of Client Support @
- 2009 -2011 Manager of Sales Operations @
- 2007 -2009 Manager InfoLease Development and Enhancement Services @
- 2007 -2009 Product Manager - InfoLease @
- 2004 -2007 Business Analyst @
- 2003 -2004 Application Support Developer @
Brian Gausman Education
- University of Wisconsin-Eau Claire
Bachelor of Business Administration (BBA) (Management Information Systems, General)
1999-2003
Brian Gausman Skills
- Software Quality Assurance
- Agile & Waterfall Methodologies
- Mobile Applications
- Career Path Planning
- Net Promoter Score
- Quality Management
- Customer Service
- Scalability
- Planning Budgeting & Forecasting
- Client Training
- Business Continuity Planning
- Vendor Management
- Interactive Voice Response (IVR)
- Customer Escalation Management
- Project Portfolio Management
- Employee Engagement
- Cross-functional Problem Solving
- Workforce Planning
- Employee Learning & Development
- New Client Implementation
- Customer Retention
- Product Launch
- Operational Maturity
- Project Management
- Leadership
- Customer Success
- Business Process Improvement
- Process Improvement
- Customer Satisfaction
- Cross-functional Team Leadership
- Management
- Program Management
- Software Project Management
- Software Implementation
- Professional Services
- Consulting
- Escalations Management
- Enterprise Software
- SaaS
- Requirements Gathering
- Strategy
- Software Development Life Cycle (SDLC)
- Product Management
- Client Requirements
- Requirements Analysis
- Business Analysis
- Software Development
- Software Documentation
- Cloud Computing
- Product Development
- Process Definition
- Cross-functional Coordination
- Software Design
- Key Metrics
- SDLC
- Software Project
- Cross Functional Coordination
- Strategic Planning
- Research
- Cross Functional
- Cross Functional Team Leadership
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
Brian Gausman Summary
- Brian Gausman, based in Saint Paul, MN, US, is currently a Sr. Director, Operations Enablement at The Cigna Group. Brian Gausman brings experience from previous roles at Optum and International Decision Systems. Brian Gausman holds a 1999 - 2003 Bachelor of Business Administration (BBA) in Management Information Systems, General @ University of Wisconsin-Eau Claire. With a robust skill set that includes Software Quality Assurance, Agile & Waterfall Methodologies, Mobile Applications, Career Path Planning, Net Promoter Score and more. Brian Gausman has 3 emails and 3 mobile phone numbers on RocketReach.
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