Brian Fortson Email & Phone Number

Director, Digital Experience @ Aflac

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Brian Fortson Location

Washington, DC, US

Brian Fortson Work

Director, Digital Experience @ (July 2025 - Present)
Director of Customer Experience and Digital Transformation @ (January 2020 - July 2025)
Senior Director, Innovation @ (July 2016 - January 2020)
Sr. Organizational Development Specialist @ (June 2015 - July 2016)
Lead Associate @ (April 2011 - June 2015)
Sr. Instructional Systems Designer and Technical Advisor @ DLS Group Inc. (July 2005 - April 2011)
Korean Linguist and Technical Trainer @ (August 1999 - July 2005)

Brian Fortson Education

Stanford University
Executive Education: d.School Bootcamp (Design Thinking)
Stanford University Graduate School of Business
Executive Education: Stanford Innovation and Entrepreneurship Certificate
University of Maryland - A. James Clark School of Engineering
Master's degree (Technology Entrepreneurship)
George Mason University - Schar School of Policy and Government
Master of Science (M.S.) (Organizational Development and Knowledge Management (ODKM))
Southern Illinois University, Carbondale
Bachelor of Science (B.S.) (Workforce Development and Training)
Defense Language Institute Foreign Language Center
Certification (Korean Language and Literature)

Brian Fortson Skills

Negotiation
Marketing
Driving Results
Training
Analytics
Go-to-Market Strategy
Competitive Analysis
Team Management
Covey
Product Vision
Communication
Product Strategies
Operational Planning
Coaching
Innovation Management
Product Strategy
Interaction Design
Product Management
Design Thinking
Change Management
Organizational Development
Program Management
Business Strategy
Process Improvement
Strategy
Entrepreneurship
Business Process Improvement
User Experience
Agile Methodologies
Agile Project Management
Rapid Prototyping
Customer Insight
Data Analysis
Research
Customer Experience
Prototyping
Leadership
Customer Service
Performance Improvement
Team Leadership
Strategic Thinking
Workshop Facilitation
Innovation Consulting
Human Centered Design
Lean Startup
Paper Prototyping
Iterative Design
Iterative Methodologies
Ethnography
Corporate Innovation
Customer Experience Design
Digital Transformation
Product Lifecycle Management
Problem Solving
Product Development
Supervisory Skills
Marketing Strategy
Journey Mapping
Customer Centric Solutions
Interpersonal Skills
Business Administration
Audio Engineering
Broadband
Business Process Analysis
Business Relationship Management
Cable Broadband
Conceptual Design
Conflict Resolution
Content Management
Creative Direction
Cross-functional Collaborations
Customer Satisfaction (CSAT)
Customer Success
Data Lakes
Data Storytelling
Digital Strategy
E-Commerce
Emerging Trends
Forming
Influencing Others
Interpreting Data
Journey Management
Knowledge Sharing
Management
Management Consulting
Master Data
Music Production
Music Technology
Music Theory
Musical Direction
New Product Rollout
Patient Experience
Project Management
Putting the Customer First
Quantitative Data
Relationship Building
Technical Proficiency
User Interface Design
Voice of the Customer
Workload Prioritization
SharePoint
Veterans
Mentoring
Training Needs Analysis
Organizational Effectiveness
Public Speaking
Organizational Design
Microsoft Office
Instructor Led Training
Staff Development
Strategic Planning
Curriculum Development
Organizational Leadership
Performance Management
Consulting
Human Performance
Organizational
Interviewing
Instructional Technology
Proposal Management
Integration
Team Building
Instructional Design
Leadership Development
Human Performance Technology

Brian Fortson Summary

Brian Fortson, based in Washington, DC, US, is currently a Director, Digital Experience at Aflac. Brian Fortson brings experience from previous roles at Blue Cross of Idaho, Comcast, Federal Reserve Board and Booz Allen Hamilton. Brian Fortson holds a Executive Education: d.School Bootcamp in Design Thinking @ Stanford University. With a robust skill set that includes Negotiation, Marketing, Driving Results, Training, Analytics and more. Brian Fortson has 4 emails and 2 mobile phone numbers on RocketReach.