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Brian Downes Location
Dublin, IE
Brian Downes Work
B2B Development Manager @ (May 2026 - Present)
B2B Sales Manager @ ESDA.ie (July 2025 - May 2026)
Account Manager - Certified Recycled and Green Parts Specialist @ (January 2025 - July 2025)
P and A Fitment Specialist and Listing Quality Specialist @ (February 2023 - December 2024)
Virtual Support and Second Level Support Escalations Specialist @ (February 2021 - February 2023)
Member to Member Case Expert @ (February 2017 - February 2021)
Sales Consultant @ Dixons Carphone (August 2015 - January 2017)
Telesales and Retention Agent @ (March 2015 - July 2015)
Customer Care Agent @ (October 2014 - March 2015)
Brian Downes Education
St. Aidans C.B.S 2002-2008
Brian Downes Skills
Account Management
Call Centers
Commercial Account Management
Culture Change
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Ebay Sales
Email
Escalation Resolution
Microsoft Excel
Microsoft PowerPoint
Mobile Devices
Online Marketplace
Organizational Culture
Presentation Skills
Professional Phone Skills
Retail Sales
Sales
Sales Presentations
Sales Process
Team Leadership
Telecommunications
Telemarketing
Time Management
Up-selling
Verbal De-escalation
Web Chat
Wireless
eBay
Brian Downes Summary
Brian Downes, based in Dublin, IE, is currently a B2B Development Manager at Ultimate Pest Control Limited. Brian Downes brings experience from previous roles at ESDA.ie and eBay. Brian Downes holds a 2002 - 2008 St. Aidans C.B.S. With a robust skill set that includes Account Management, Call Centers, Commercial Account Management, Culture Change, Customer Engagement and more. Brian Downes has 1 emails on RocketReach.
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