Brian Donofrio Email & Phone Number

Director of Franchise Engagement @ COATES GROUP LIMITED

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Brian Donofrio Location

Aurora, IL, US

Brian Donofrio Work

2024 -now Director of Franchise Engagement @
2018 -2024 ServingIntel | Vice President of Customer Experience @
2009 -2018 Director of Operations @ Wok ’n Fire Restaurants
2000 -2009 Regional Manager @ Stir Crazy Restaurants

Brian Donofrio Education

Western Illinois University
Bachelor's of Arts (Public Communications & Human Relations)
Kendall College
Associate's degree (Culinary Arts/Chef Training)
Kendall College of Art and Design
Associate Degree (Culinary)

Brian Donofrio Skills

Professionalism
Strong Attention to Detail
Problem Solving
Analytical Skills
Creativity
Presentation Skills
Collaboration Skills
Exceptional Organization Skills
Strategic Thinking
Tactical Execution
Positive Can-Do Attitude
Working Under Pressure
Reporting
Executive Intelligence
Easily Adaptable
Positivity
Patience
Exceptional Written and Verbal Communications Skills
Strategic Direction
Developing Business Requirements Document (BRD)
Net Promoter Score
Customer Service SLA
First Call Resolution
Customer-facing Services
Quantitative Analyses
Customer Behavior and Buying Patterns
Analytics
Conflict Management
Data Management
Customer Handling
Digital Marketing
Planning Budgeting & Forecasting
Customer Loyalty
Change Process
Operational Excellence
Maintaining Service Levels
Continuous Process Improvement
Mentoring
Troubleshooting
Evidence collecting
B2B Management
Customer Experience
Customer Insight
Customer Impact Analysis
Business Strategy
Business Development Frameworks
Accounting
Sales
Microsoft Office
Leadership
Food
Customer Service
Food & Beverage
Restaurants
Restaurant Management
New Restaurant Openings
Marketing Strategy
Social Media Marketing
Restaurant marketing
Culinary Skills
Marketing
Catering
Recruiting
Food Service
Labor Control
Food Safety
Hospitality
Inventory Management
Process Scheduler
Event Management
Training
Microsoft Word
Sanitation
Wine
Budgets
Hiring
Menu Development
Income Statement
Management
Banquets
Bartending
Recipes
Customer Satisfaction
Menu Costing
Fine Dining
Cuisine
Hospitality Management
Multi-unit
Micros
Cooking
Pastry
Hospitality Industry
Serve Safe Certified
Event Planning
Food Cost Management
Food Cost Analysis
Culinary Management
Multi Unit
Microsoft Excel
Food and Beverage

Brian Donofrio Summary

Brian Donofrio, based in Aurora, IL, US, is currently a Director of Franchise Engagement at Coates Group. Brian Donofrio brings experience from previous roles at ServingIntel, Wok ’n Fire Restaurants and Stir Crazy Restaurants. Brian Donofrio holds a Bachelor's of Arts in Public Communications & Human Relations @ Western Illinois University. With a robust skill set that includes Professionalism, Strong Attention to Detail, Problem Solving, Analytical Skills, Creativity and more. Brian Donofrio has 3 emails and 2 mobile phone numbers on RocketReach.