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Brian Coffey Location
Long Beach, NY, US
Brian Coffey Work
2017 -now Director of Dispatch Operations @
2015 -2017 Regional Control Center Manager @
2015 -2015 Area Field Operations Manager @
2011 -2014 Consumer and Business Dispatch Resource Center Manager @
2005 -2011 Area Manager @
2004 -2005 Acting Area Manager Nassau Dispatch @
1999 -2005 Dispatch Resource Supervisor @
2003 -2003 Senior Staff Consultant @
1999 -2003 Dispatch Resource Supervisor @ Bell Atlantic
1996 -1998 Local Field Foreman @ Nynex
Brian Coffey Education
University of Vermont
Certification (Sustainability Innovation)
2013-2013
Villanova University
Certificate (Project Management)
2008-2008
St. John Fisher, New York
BA (Sociology)
Villanova University
Universidad de Granada
Certificate (Foreign Languages; Spanish)
Brian Coffey Skills
Process Improvement
Call Center
Analysis
Access
Budgets
Call Centers
Cross-functional Team Leadership
Leadership
Management
Program Management
Six Sigma
Team Leadership
Telecommunications
Training
Vendor Management
Customer Satisfaction
VoIP
Team Building
Project Management
Business Process Improvement
Contact Centers
Business Development
Microsoft Word
Construction
Microsoft Excel
Field Technicians
Cross Functional Team Leadership
Control Center
Customer Service
Brian Coffey Summary
Brian Coffey, based in Long Beach, NY, US, is currently a Director of Dispatch Operations at Optimum. Brian Coffey brings experience from previous roles at Altice USA and Verizon. Brian Coffey holds a 2013 - 2013 Certification in Sustainability Innovation @ University of Vermont. With a robust skill set that includes Process Improvement, Call Center, Analysis, Access, Budgets and more. Brian Coffey has 2 emails and 1 mobile phone numbers on RocketReach.
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