Sr Technical Account Manager @ (April 2025 - July 2026)
Threat Ops Manager @ (November 2022 - July 2025)
Escalation Manager @ (July 2021 - November 2022)
Enterprise Services Team Manager @ Sutherland Global Services (December 2005 - November 2022)
Brian Carbone Education
University of Rhode Island
(Teaching, Education)
1995-1996
Brian Carbone Skills
Account Management
Active Directory
Analytical Skills
Communication
Critical Thinking
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Data Analysis
Delivery Management
Escalation
Escalation Resolution
Executive Reports
HTTPS
IT Service Management
Incident Response
Information Systems
Information Technology
Interpersonal Communication
Linux
Management
Microsoft Excel
Network Administration
People Management
Problem Solving
Remote Teamwork
Root Cause Analysis
SSL Certificates
Salesforce.com
Secure Shell (SSH)
Secure Sockets Layer (SSL)
Security Operations
Service Delivery Management
Service-Level Agreements (SLA)
Software Management
Software as a Service (SaaS)
TLS
Team Building
Team Leadership
Team Management
Technical Communication
Technical Documentation
Troubleshooting
Voice of the Customer
Vulnerability
Web Technologies
Windows
linux
Brian Carbone Summary
Brian Carbone, based in Rochester, NY, US, is currently a Staff Technical Account Manager at Proofpoint. Brian Carbone brings experience from previous roles at Proofpoint and Sutherland Global Services. Brian Carbone holds a 1995 - 1996 University of Rhode Island. With a robust skill set that includes Account Management, Active Directory, Analytical Skills, Communication, Critical Thinking and more. Brian Carbone has 3 emails and 2 mobile phone numbers on RocketReach.
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