Brian Avery Email & Phone Number
IT Service Management SME @ Cook County Government
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Brian Avery Location
- Chicago, IL, US
Brian Avery Work
- 2013 -now IT Service Management SME @
- now VP of Programs @ Chicagoland HDI Chapter
- 2010 -2012 Team Lead, Tech Support - IT Client Services @ Kaplan University
- now Quality Control Analyst - Client Services @
- 2008 -2010 Lead IT Analyst, Store Support @
- 2007 -2009 Senior Help Desk Agent @
- 2006 -2007 Global Service Desk Team Lead @
- 2004 -2006 Senior Help Desk Agent @
- 2003 -2004 Head IT Trainer and Technology Manager @ St. Paul Catholic Church and School
- 2003 -2004 Educational Programs Manager @ Illinois Institute of Technology - Digital Media Center
Brian Avery Education
- Robert Morris University - Illinois
Master of Business Administration - MBA
2016-2017 - Robert Morris University - Illinois
Master of Information Systems - MIS
2014-2016 - Kaplan University
Bachelor of Science (B.S.) (Business Administration)
2011-2013 - Lindblom Tech High School
Diploma
- Northeastern University
(Industrial Engineering)
Brian Avery Skills
- Microsoft Office
- Information Technology
- Customer Satisfaction
- Active Directory
- Windows 7
- Help Desk Support
- Vendor Management
- Lotus Notes
- Access
- Microsoft Excel
- Windows Vista
- Incident Management
- A+ Certified
- Databases
- Technical Support
- TCP/IP
- Project Management
- Sales
- System Administration
- Windows
- Team Leadership
- Management
- Microsoft Word
- Troubleshooting
- Program Management
- Computer Hardware
- Software Documentation
- Business Relations
- Visio
- SharePoint
- Software Installation
- ITIL
- VMware
- CRM
- Technology
- IT Management
- IT Service Management
- Financial Analysis
- Process Improvement
- SDLC
- Business Analysis
Brian Avery Summary
- Brian Avery, based in Chicago, IL, US, is currently a IT Service Management SME at Cook County Government. Brian Avery brings experience from previous roles at Chicagoland HDI Chapter, Kaplan University, Relativity (kCura) and OfficeMax. Brian Avery holds a 2016 - 2017 Master of Business Administration - MBA @ Robert Morris University - Illinois. With a robust skill set that includes Microsoft Office, Information Technology, Customer Satisfaction, Active Directory, Windows 7 and more. Brian Avery has 1 emails and 2 mobile phone numbers on RocketReach.
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