Director, Customer Technology and Innovation @ (December 2023 - Present)
Director of Innovation and Digital Communciations @ (October 2017 - December 2023)
Acting Director, Customer Research @ (June 2017 - October 2017)
Acting Assistant Director, Rail Operations Control Center @ (February 2017 - May 2017)
Manager, Digital and Social Media @ (August 2011 - February 2017)
Manager Of Communications @ (March 2007 - July 2011)
Senior Data Processing Programmer @ (October 2003 - March 2007)
Brian Anderson Education
Quantic School of Business and Technology
Executive MBA
2025-2026
Drexel University's LeBow College of Business
B.S. in Business Administration (Management Information Systems and Services)
Brian Anderson Skills
24x7
Analysis
Artificial Intelligence (AI)
Attention to Detail
Board Presentations
Brand Management
Business Development
Business Transformation
Change Management
Change leadership
Communication
Community Outreach
Compliance Management
Content Creation
Content Management
Content Management Systems (CMS)
Content Strategy
Control Systems Design
Copywriting
Corporate Communications
Crisis Communications
Crisis Management
Cross-functional Initiatives
Cross-functional Team Leadership
Customer Experience
Customer Insight
Customer Research
Data Analysis
Data Processing
Data-driven Decision Making
Digital Communication
Digital Media
Digital Strategy
Digital Transformation
Early Adopter
Editing
Emerging Technologies
Executive Leadership
Facebook
Focus Groups
Framework development
Innovation
Innovation Development
Innovation Management
Integrated Marketing
Internal Communications
Interpersonal Skills
Leadership
Management
Market Research
Media Relations
Microsoft Excel
Microsoft PowerPoint
Mobile Strategy
Multimedia
Negotiation
Newsletters
Operational Excellence
Operations Management
Operations Process Improvement
Organization Skills
Organizational Development
Problem Solving
Procurement
Product Innovation
Product Management
Program Management
Programming
Project Management
Project Planning
Public Relations
Public Speaking
Qualitative Research
Risk Management
SQL
Service Design
Social Media
Social Media Management
Social Media Strategy
Social Networking
Stakeholder Engagement
Stakeholder Management
Strategic Content Development
Strategic Partnerships
Strategic Planning
Strategic Storytelling
Strategic Thinking
Strategic Vision
Strategy
Team Building
Team Leadership
Teamwork
Technical Writing
Training
Transportation
User Journeys
User Research
Web Content Writing
Web Design
Web Project Management
Customer Service
Social Media Marketing
Research
Digital Marketing
Technology
Communications
Brian Anderson Summary
Brian Anderson, based in Washington, DC, US, is currently a Vice President (Acting), Customer Experience Strategic Inititatives at Washington Metropolitan Area Transit Authority (WMATA). Brian Anderson brings experience from previous roles at Washington Metropolitan Area Transit Authority (WMATA). Brian Anderson holds a 2025 - 2026 Executive MBA @ Quantic School of Business and Technology. With a robust skill set that includes 24x7, Analysis, Artificial Intelligence (AI), Attention to Detail, Board Presentations and more. Brian Anderson has 3 emails and 1 mobile phone numbers on RocketReach.
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