Brian Alter Location
New York, NY, US
Brian Alter Work
- 2024 - now Director, Customer Relationship Center @ Nespresso USA
- 2018 - 2024 Senior Manager - Customer Relationship Center and Center of Excellence @ Nespresso USA
- 2016 - 2018 Senior Manager - Omni Workforce Planning and Reporting - Retail and Contact Center Operations @ Nespresso USA
- 2016 - 2018 Global Program Manager @ Nespresso USA
- 2014 - 2016 Senior Manager, Workforce Planning - Retail @ Nespresso USA
- 2006 - 2013 Manager, Global Planning and Operations @ Tiffany & Co.
- 1996 - 2006 Customer Support Manager @ Pattern Systems International
Brian Alter Education
- COPC
- The Chubb Institute
Certification (Data Center Support)
- NYU Stern School of Business
Certification (Sustainability Studies)
Brian Alter Skills
- Business Process Improvement
- Workforce Management
- Customer Service
- Luxury Goods
- Strategic Planning
- Change Management
- E-commerce
- Customer Experience
- Forecasting
- Call Center
Brian Alter Summary
Brian Alter, based in New York, NY, US, is currently a Director, Customer Relationship Center at Nestlé Nespresso SA. Brian Alter brings experience from previous roles at Nestlé Nespresso SA. Brian Alter holds a COPC. With a robust skill set that includes Business Process Improvement, Workforce Management, Customer Service, Luxury Goods, Strategic Planning and more. Brian Alter has 3 emails and 1 mobile phone numbers on RocketReach.
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Top Nespresso USA Employees
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Audrey Rzasa
Vice President Operations at Nespresso USA
Montreal, QC, CA2 -
Víctor Satri
Head of CRM Europe at Nespresso USA
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Gabriel Nobre
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Johannesburg, GP, ZA35+ -
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