Brian Alter Email & Phone Number

Brian Alter Email & Phone Number

Senior Manager - Customer Relationship Center and Center of Excellence @ Nespresso USA

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Brian Alter's Location

New York, NY, US

Brian Alter's Work

  • Senior Manager - Customer Relationship Center and Center of Excellence @ Nespresso USA
  • Senior Manager - Omni Workforce Planning and Reporting - Retail and Contact Center Operations @ Nespresso USA
  • Global Program Manager @ Nespresso USA
  • Senior Manager, Workforce Planning - Retail @ Nespresso USA
  • Manager, Global Planning and Operations @ Tiffany & Co.
  • Customer Support Manager @ Pattern Systems International

Brian Alter's Education

  • COPC

    CX Performance Leader Certification

  • NYU Stern School of Business

    Certification (Sustainability Studies)

  • The Chubb Institute

    Data Center Support

Brian Alter's Skills

  • Business Process Improvement
  • Workforce Management
  • Customer Service
  • Luxury Goods
  • Strategic Planning
  • Change Management
  • E-commerce
  • Customer Experience
  • Forecasting
  • Call Center

Brian Alter's Summary

Brian Alter, based in New York, NY, US, is currently a Senior Manager - Customer Relationship Center and Center of Excellence at Nestlé Nespresso SA, bringing experience from previous roles at Nestlé Nespresso SA and Tiffany & Co.. Brian Alter holds a CX Performance Leader Certification @ COPC. With a robust skill set that includes Business Process Improvement, Workforce Management, Customer Service, Luxury Goods, Strategic Planning and more, Brian Alter contributes valuable insights to the industry. Brian Alter has 2 emails on RocketReach.
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