ADST @ CODA Treatment (November 2024 - April 2025)
Owner @ MMM Consulting (March 2018 - April 2025)
Senior Provider Relations Manager @ (April 2017 - January 2018)
Provider Services Manager @ (July 2014 - April 2017)
Network Relations Supervisor @ (December 2013 - July 2014)
Customer Service and Contact Center Supervisor @ (April 2011 - December 2013)
Customer Service Lead @ (August 2009 - March 2011)
Customer Service Representative @ (July 2008 - August 2009)
Customer Service - Lead Agent @ (February 2003 - June 2008)
Operations Manager @ Renaissance Bankcard Services Aquired by Household Credit (March 1994 - October 1999)
Brian Abbott Education
Central Catholic HS 1981-1985
Brian Abbott Skills
Performance Improvement
Customer Success
Performance Reviews
Customer Satisfaction
Customer Service
Insurance
Coaching
Staff Supervision
Training & Development
Process Improvement
Performance Management
Call Center
Healthcare
Data Analysis
Medicare
Call Centers
Microsoft Office
Leadership
Analysis
Management
Claim
Health Insurance
Access
Training
Provider Relations
Cross-functional Team Leadership
Staff Retention
Quality Assurance
Team Building
CallCopy
PowerPoint
Medicaid
Employee Training
Microsoft Excel
Microsoft Outlook
Business Process Improvement
Strategic Planning
Healthcare Management
Managed Care
Public Speaking
Communication
Customer Service Management
Team Leadership
Customer Retention
Brian Abbott Summary
Brian Abbott, based in Portland, OR, US, is currently a Residential Aide Supervisor at CODA, Inc. Brian Abbott brings experience from previous roles at CODA Treatment, MMM Consulting, Willamette Dental Group and CareOregon. Brian Abbott holds a 1981 - 1985 Central Catholic HS. With a robust skill set that includes Performance Improvement, Customer Success, Performance Reviews, Customer Satisfaction, Customer Service and more. Brian Abbott has 1 emails and 2 mobile phone numbers on RocketReach.
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