Brett Smith Email & Phone Number
VP of Customer Experience @ Planday
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Brett Smith Location
- Twickenham, GB
Brett Smith Work
- VP of Customer Experience @ (July 2022 - Present)
- Interim VP of Customer Success @ (January 2022 - June 2022)
- Director of Customer Success - Global @ (October 2019 - January 2022)
- Customer Success Team Lead UK and IE @ (September 2018 - October 2019)
- Activation Consultant and Customer Success Manager @ (September 2017 - October 2019)
- Operations Manager @ (January 2008 - April 2017)
Brett Smith Education
- St Marys University 2003-2004
Brett Smith Skills
- Analytical Skills
- Automation
- Business Insights
- Business Process Improvement
- Business Reviews
- Churn
- Communication
- Content Development
- Content Management Systems (CMS)
- Critical Thinking
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Event Management
- Financial Metrics
- Food & Beverage
- Food and Beverage Operations
- Grit
- Growth Initiatives
- Guest Service Management
- Hiring
- Intercom
- Jira
- Key Performance Indicators
- Leadership
- Management
- Micros
- Microsoft Excel
- Microsoft PowerPoint
- Multi-country
- Net Promoter Score
- Onboarding
- Operational Excellence
- P&L Management
- People Management
- Performance Motivation
- Pre-opening
- Pre-sales
- Presentation Skills
- Presentations
- Proactive Leadership
- Product Adoption
- Professional Services
- Professional Services Industries
- Project Management
- Restaurants
- Salesforce Lightning
- Salesforce Service Cloud
- Service Delivery
- Software Implementation
- Software as a Service (SaaS)
- Startups
- Strategic Vision
- Team Leadership
- Technical Support
- Time Management
- Training
Brett Smith Summary
- Brett Smith, based in Twickenham, GB, is currently a VP of Customer Experience at Planday. Brett Smith brings experience from previous roles at Planday. Brett Smith holds a 2003 - 2004 St Marys University. With a robust skill set that includes Analytical Skills, Automation, Business Insights, Business Process Improvement, Business Reviews and more. Brett Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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