Customer Experience Program Manager @ (December 2010 - April 2012)
Project Manager @ (November 2007 - December 2010)
Supervisor @ (April 2006 - November 2007)
Retail System Support and QA Analyst @ (December 2003 - April 2006)
System support analyst @ (March 2004 - May 2005)
Senior Representative @ (April 2002 - December 2003)
Call Center Representative @ (April 2001 - April 2002)
Personal Shopper @ Nordstrom.com (October 2000 - April 2001)
Brett Sims Education
Washington State University
Bachelor's degree
California State University, Fresno
Clovis West High School
Diploma (General Education)
Brett Sims Skills
Management
Retail
Cross-functional Team Leadership
Customer Service
Leadership
Human Resources
Process Improvement
Project Planning
Project Management
Time Management
Microsoft Excel
Business Analysis
Microsoft Word
Vendor Management
Customer Experience
CRM
Call Centers
Visio
SDLC
Team Management
Business Process Improvement
Business Process
Training
Performance Management
Team Leadership
Access
Team Building
Program Management
Inventory Management
HRIS
SAP
Analysis
Project Portfolio Management
Software Documentation
Databases
Customer Satisfaction
Public Speaking
Payroll
Strategic Planning
Technology
Cross Functional Team Leadership
Program Manager
HR
Fast Paced Environments
Labor Issues
Tops
Schedules
Contact Centers
Conceptual Modeling
On Budget
Methodology
Employee Relations
Mentoring
Portals
Project Teams
Relentless
Deployed
Customer Oriented
Temporary Placement
Strategy
Business Alignment
Project
Calls
Third Party Applications
Adoption
Key Performance Indicators
New Programs
Stakeholders
Taleo
Workflow
Business Requirements
Drop
Governance
STAR
Oracle E Business Suite
Seattle
Clear Vision
System
Strategic Thinking
Communication
Capital
Forecasting
Quality Assurance
Coffee
W 2
Information System
Testing
Core Competencies Include
Organizational Development
Sustainment
PMI
PMBOK
Sales Operations
Kaizen
OPs
Concerts
Information Systems
Seasonal
PowerPoint
Driving
Workforce Management
Consulting
Prism
High Impact
Property
Technical Support
Sales
JDA
Responsibility
Coaching
Results Driven
SIMS
Risk
Portfolio
Menu Development
Offshore
Revenue
Mass Communication
Compliance
Efficient
Laser
Vendors
American
Enterprise Software
Point of Sale
Lead a Team
Client Confidentiality
T Mobile
Efficiencies
Patient Outcomes
Hr/Payroll
Shared Services
Disciplinaries
Relationship Building
Guidelines
FIX
Detail
Roadmap
Applications
Continuous Improvement
Marketing
Brett Sims Summary
Brett Sims, based in Renton, WA, US, is currently a Lead HR Project Manager at Lumen Technologies. Brett Sims brings experience from previous roles at Windermere Real Estate, Academy for Creating Excellence (ACE) and Look, Listen + Learn TV. Brett Sims holds a Bachelor's degree @ Washington State University. With a robust skill set that includes Management, Retail, Cross-functional Team Leadership, Customer Service, Leadership and more. Brett Sims has 5 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Brett Sims?
Find contact details for 700 million professionals.