Brett Ries Email & Phone Number
Consumer Experience Manager @ Predictive Strategies
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Brett Ries Location
- Detroit, MI, US
Brett Ries Work
- 2019 -now Consumer Experience Manager @
- 2016 -2019 Senior Account Manager @
- 2014 -2016 Senior Manager - KellyConnect and KellyAHA @
- 2011 -2014 Director of Operations @ Dialog Direct (formerly Dialogue Marketing)
- 2010 -2011 Customer Service Manager @
- 2007 -2010 Program Manager @
- 2006 -2007 Account Executive @
- 2005 -2006 Workforce Management @
- 2003 -2005 Operations Supervisor - Tuition Reimbursement @
- 2001 -2003 Operations Supervisor - GM Vehicle Purchase @
- 1998 -2001 Supervisor - Roadside Assistance (Cadillac) @
Brett Ries Education
- Oakland University
(Business Management)
1997-2001
Brett Ries Skills
- Process Improvement
- Call Centers
- Operations Management
- Team Building
- Outsourcing
- Leadership
- Management
- Training
- CRM
- Team Management
- Customer Retention
- Team Leadership
- Call Center Development
- Program Management
- Business Strategy
- Vendor Management
- Sales Management
- Employee Training
- Customer Service
- Building Relationships
- Operational Efficiency
- Account Management
- Sales
- Customer Satisfaction
- Salesforce.com
- Strategy
- Cross-functional Team Leadership
- Business Process Improvement
- B2B
- Customer Experience
- Problem Solving
- COPC Registered Coordinator
- COPC
- Strategic Planning
- Project Management
- Coaching
- Microsoft Office
- Analysis
- BPO
- Budgets
- Performance Management
- Cross Functional Team
- Program Manager
- Copc Registered
- Consumer Services
- Microsoft Excel
- Marketing
- Business Process
- Cross Functional Team Leadership
- Services
Brett Ries Summary
- Brett Ries, based in Detroit, MI, US, is currently a Consumer Experience Manager at Predictive Strategies. Brett Ries brings experience from previous roles at HKT Teleservices (Formerly PCCW Teleservices), Kelly Services, Dialog Direct (formerly Dialogue Marketing) and Entertainment Publications. Brett Ries holds a 1997 - 2001 Oakland University. With a robust skill set that includes Process Improvement, Call Centers, Operations Management, Team Building, Outsourcing and more. Brett Ries has 2 emails on RocketReach.
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