Trainer, eDiscovery and Legal Managed Services @ (January 2012 - October 2022)
Client Services Consultant @ (January 2012 - January 2014)
eDiscovery Analyst (contract) @ (January 2011 - January 2012)
Global Application Support Analyst @ (January 2000 - January 2011)
Information Technology Support Specialist @ Pfizer Animal Health (January 1998 - January 2000)
Technical Support Team Lead @ (January 1996 - January 1998)
Lab Assistant (Contract) @ (January 1992 - January 1996)
Brett Heller Education
University of Delaware
BA (Psychology/Neurobiology)
1988-1991
Brett Heller Skills
Analysis
Application Support
Business Analysis
Business Process
Business Process Improvement
CRM
Camtasia
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Data Analysis
Disaster Recovery
EnCase
Functional Analysis
Functional Training
Hardware
Help Desk Support
IT Management
ITIL
Improvisational Comedy
Information Technology
Interface Architecture
Interfaces
Leadership
Litigation Support
MadCap Flare
Management
Microsoft Access
Microsoft SQL Server
Oracle
Process Analysis
Process Improvement
Project Management
Project Planning
Question-Based Selling
Recommind
SAP
SQL
SQL Server
Sales Effectiveness
Software Documentation
Supply Chain
Technical Analysis
Technical Documentation
Technical Support
Training
Training & Development
Troubleshooting
Vaccinated
eDiscovery
sales force automation
Brett Heller Summary
Brett Heller, based in Philadelphia, PA, US, is currently a Assistant Director - Customer Success Management at Moody's Corporation. Brett Heller brings experience from previous roles at Thomson Reuters, AstraZeneca and Mars. Brett Heller holds a 1988 - 1991 BA in Psychology/Neurobiology @ University of Delaware. With a robust skill set that includes Analysis, Application Support, Business Analysis, Business Process, Business Process Improvement and more. Brett Heller has 3 emails and 3 mobile phone numbers on RocketReach.
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