Senior System Engineer @ Alliance Bernstein (March 2016 - March 2025)
IS Level 2 Support and Mobility Specialist @ (July 2015 - March 2016)
Project Manager @ toyota (July 2015 - March 2016)
System Admin and Support Engineer II @ Resonant Technology Partners (July 2014 - July 2015)
System Administrator @ Resonant Technology Partners (July 2014 - July 2015)
Tier 2 Support @ (August 2013 - July 2014)
Senior Information Technology Support @ (August 2013 - July 2014)
Service Center Lead and Incident Manager and Bomgar Admin @ (September 2012 - August 2013)
Help Desk Lead @ (September 2012 - August 2013)
USAMITC ESD and DoD @ (March 2011 - September 2012)
Lead @ DoD/Goldbelt Raven (March 2011 - September 2012)
Customer Support – TST @ DoDDS / Signature Government Solutions (May 2010 - August 2010)
Technology Support Specialist @ DoDDS/Signature Government Solutions (May 2010 - August 2010)
Tier 1 Tech @ (January 2009 - April 2010)
Service Desk Technician @ (February 2008 - January 2009)
Bret Layne Education
Austin Recording School
AudioEngineering and Production (Recording Arts Technology/Technician)
2003-2004
Blessed Hope Academy
High School (High School)
1994-1997
Bret Layne Skills
Information Security
Microsoft Intune
Group Policy
Powershell
Teamwork
Systems Engineering
IT Project Implementation
Collaborative Problem Solving
Product Management
Office 365 Administration
Help Desk Support
Remote Desktop
A+ Certified
MCP Certified
Desktop Administration
Windows Server
Windows
Healthcare Information Technology
Business Travel
Technical Support
Hardware
Software Installation
Laptops
Active Directory
Windows 7
Windows XP
Troubleshooting
Microsoft Exchange
Service Desk
Call Centers
System Administration
Network Administration
Disaster Recovery
Printers
Software Documentation
System Deployment
IT Management
Citrix
Blackberry Enterprise Server
IT Operations
iPhone
Cabling
Hardware Support
Management
CompTIA
Application Monitoring
Autopilot
Blackberry Applications
Bomgar
CA Unicenter NSM
Clinical Monitoring
Coaching & Mentoring
Concierge Services
Conditional Access
Critical Incident Stress Management
Cross-team Collaboration
Cybersecurity Incident Management
Documentation
Easily Adaptable
Email Migration
Enterprise Project Management (EPM)
Enterprise Support
IT systems development
Installation Management
Ironport
Ivanti
Local Area Network (LAN)
Maintenance Engineering
Managed Servers
Managed Services
Management of multi-disciplinary teams
Microsoft Entra ID
Microsoft Online Services
Mobile Device Management
Mobile Device Support
Mobile Devices
MobileIron
Multi-platform
Network Troubleshooting Tools
Office 365
Overcome Obstacles
Problem Solving
Product Communication
Relationship Building
Remote User Support
Scheduling
Server Monitoring
Skype for Business
Software Deployment
Software Systems Engineering
Staff Scheduling
Standard Operating Procedure (SOP)
Technical Documentation
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Vendor Management
Vendor Relations
Work Alone
Working with Minimal Supervision
vRealize Automation
Information Technology
Microsoft Office 2007
Computer Hardware
Computer Repair
DNS
Certified
Comptia A Certification
A Certified
TCP/IP
Certification
Dell Computers
Norton Ghost
Wireless Networking
BMC Remedy
Senior Help Desk
Lan Wan
Routers
Bret Layne Summary
Bret Layne, based in San Antonio, TX, US, is currently a Senior MDM Engineer - Consultant at DraftPoint Inc. Bret Layne brings experience from previous roles at AllianceBernstein, Alliance Bernstein and Toyota Motor Corporation. Bret Layne holds a 2003 - 2004 AudioEngineering and Production in Recording Arts Technology/Technician @ Austin Recording School. With a robust skill set that includes Information Security, Microsoft Intune, Group Policy, Powershell, Teamwork and more. Bret Layne has 2 emails and 8 mobile phone numbers on RocketReach.
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