Brent Davis Email & Phone Number
Vice President, Customer Experience Strategy @ Comcast
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Brent Davis Location
- Philadelphia, PA, US
Brent Davis Work
- 2018 -now Vice President, Customer Experience Strategy @
- 2012 -2018 Executive Director, Customer Contact Optimization @
- 2006 -2012 Senior Director, Customer Care @
- 2000 -2006 Director @
- 1998 -2000 Director, Contact Center and Claims @ Educators Mutual Life Insurance Company
- 1994 -1998 Customer Service Manager @ Cloister Spring Water Company
Brent Davis Education
- University of Pittsburgh
BS (Political Science/English)
1988-1992
Brent Davis Skills
- Leadership
- Strategic Planning
- Customer Relationship Management (CRM)
- Account Management
- Forecasting
- Cross-functional Team Leadership
- Process Improvement
- Strategy
- Management
- CRM
- Customer Service
- Team Building
- Call Centers
- Training
- Sales
- Budgets
- VoIP
- Visual Basic
- Microsoft Office
- Avaya Technologies
- Programming
- T1
- Retail
- Avaya
- Marketing
- Team Leadership
- Computer Network
- Optical Fiber
- Workforce Management
- Inside Sales
- IP
- Cabling
- DOCSIS
- Cable Modems
- SIP
- Help Desk Support
- WAN
- Cross Functional Team Leadership
- Provisioning
- Wireless
- Routers
- Customer Retention
- Switches
- Broadband
- Remedy
- Telecommunications
- HFC
- Help Desk Management
- Customer Satisfaction
- BMC Remedy
- Telephony
- Access
- Computer Network Operations
- Fiber Optics
- Computer Repair
- Troubleshooting
- C++
- Internet Services
- Visual Studio
- Networking
- Lan Wan
- Network Design
- Customer Relationship Management Crm
- MPLS
- Escalation
- Ethernet
- Customer Experience
- Customer Relationship Management
Brent Davis Summary
- Brent Davis, based in Philadelphia, PA, US, is currently a Vice President, Customer Experience Strategy at Comcast. Brent Davis brings experience from previous roles at Comcast, The Jay Group and Educators Mutual Life Insurance Company. Brent Davis holds a 1988 - 1992 BS in Political Science/English @ University of Pittsburgh. With a robust skill set that includes Leadership, Strategic Planning, Customer Relationship Management (CRM), Account Management, Forecasting and more. Brent Davis has 2 emails and 3 mobile phone numbers on RocketReach.
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