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Brenna Higgins Location
Malmö, SE
Brenna Higgins Work
Head of Customer Success @ (March 2024 - Present)
Owner @ (February 2021 - Present)
Senior Customer Success Manager and Head of Support @ (February 2021 - October 2023)
Customer Success and Community Manager @ (May 2018 - February 2021)
Digital Marketing and Design @ (March 2016 - May 2018)
Advertising Account Executive @ (July 2013 - May 2015)
Graphic Design and Team Lead @ (July 2014 - February 2015)
Sales Support and Escalations Team Lead @ (August 2010 - July 2013)
Dedicated Tech Support Manager @ (May 2009 - August 2010)
Sales Support and Center Escalations @ (March 2007 - May 2009)
Brenna Higgins Education
Arapahoe Community College
Associate of Science (A.S.) (Graphic Design)
2010-2013
Vuxenutbildning i Landskrona
Swedish Language and Literature
2015
Brenna Higgins Skills
Account Management
Advertising
Brand Awareness
Brand Development
Brand Management
Business Insights
Business-to-Business (B2B)
CSM
Client Accounts
Client Relations
Coaching
Cross-functional Team Leadership
Cross-team Collaboration
Customer Engagement
Customer Experience
Customer Journeys
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Digital Illustration
Digital Media
Email Marketing
Facebook
Graphic Design
KPI Reporting
Key Account Relationship Building
Key Accounts
Key Performance Indicators
Online Marketing
Photoshop
Problem Solving
Product Adoption
Product Marketing
Professional Communication
Project Management
Sales
Sales Management
Sales Processes
Senior Stakeholder Management
Social Media Advertising
Social Media Marketing
Software as a Service (SaaS)
Strategic Accounts
Subscriptions
Team Leadership
Telecommunications
Website Development
Social Media
Adobe Creative Suite
HTML 5
Web Design
Video Production
User Interface Design
Logo Design
Workforce Management
Quality Assurance
Troubleshooting
Microsoft Office
Telecommunications Management
Viral Marketing
Social Media Consulting
InDesign
php
Dreamweaver
Illustrator
SEO
Google Analytics
Digital Printing
Web Development
Marketing Strategy
Digital Marketing
Typography
Graphics
Illustration
Cross Functional Team Leadership
Technical Support
Brenna Higgins Summary
Brenna Higgins, based in Malmö, SE, is currently a Head of Customer Success at OpenSanctions. Brenna Higgins brings experience from previous roles at Kaldea AB, Prezly - PR Software, Meta and Flower Fox. Brenna Higgins holds a 2010 - 2013 Associate of Science (A.S.) in Graphic Design @ Arapahoe Community College. With a robust skill set that includes Account Management, Advertising, Brand Awareness, Brand Development, Brand Management and more. Brenna Higgins has 5 emails and 3 mobile phone numbers on RocketReach.
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